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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.6
2,517 Reviews

2,517 Reviews of Luther Brookdale Volkswagen - Service Center

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July 20, 2023

The problem with me that I had a problem coming at the front from the driver side and they said that there was after market piece for cooling the brakes which was broken and it has been removed but the is More

by moham617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Glatting
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Nimz
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Luther Brookdale Volkswagen was great as a whole mostly everyone was kind I was greeted and treated very well as soon as I walked in the door More

by allaboutryank
Recommend Dealer
Yes
Employees Worked With
Jacque Gadient
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

This was my first maintenance with Volkswagen! I have been an Acura owner for the last 15 years and was so surprised how lovely my new experience with VW was! SO happy with my VW and the service e More

by carimosher
Recommend Dealer
Yes
Employees Worked With
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fischer
July 19, 2023

Good customer services and dependable dealer ship to reliable service..I can recommend any customer to go for repairs at the vw dealership. More

by alexandernmah9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glatting
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Nimz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino
July 17, 2023

Great conversation and helpful staff. Saved me a bunch of money on my oil change by informing me it was covered. Overall best dealership experience I’ve had in quite some time. More

by tmseebeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino
July 17, 2023

Very friendly. Great customer service. Take good care of your vehicle when it's being serviced More

by skipper013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick service , Jason Dioquino
July 17, 2023

I like the way Luther is changing with the times! The mechanic video that did my oil change and service was perfect! Covered everything I what done! Including some concerns, I had! I am a mechanic my More

by samz1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
July 17, 2023

Quick to get me checked in Had oil change and tire rotation done Also they did car wash thank you More

by Greg DeMars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino
Aug 28, 2023 -

Greg DeMars responded

Great customer service as always Thanks again Greg

July 16, 2023

The service was real good. . my car ride real food now... I really appreciate the service they give me.nice job guys More

by jasonlove294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Great service and good communication made for a good experience thanks very much for all the help. More

by JOEMURRAY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
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