Luther Brookdale Volkswagen - Service Center

Jolie was wonderful! The entire experience was quick, pleasant and easy, not what I expected! Yay! The entire experience was quick, pleasant and easy, not what I expected! Yay! More

Excellent customer service in troubleshooting a noise issue that appears to have resolved itself. Thank you for listening and your patience. I felt adequate due diligence was performed and okay with resu issue that appears to have resolved itself. Thank you for listening and your patience. I felt adequate due diligence was performed and okay with results. Noise couldn't be replicated but is gone, so issue resolved!! More

All went well and we are pleased with our car although it is going to take a lot to figure out all the screen icons, a bit unintuitive is going to take a lot to figure out all the screen icons, a bit unintuitive More

They did a lot of manual-recommended maintenance and the bill was as estimated. The free car wash was a nice candle on my cake. bill was as estimated. The free car wash was a nice candle on my cake. More

I really liked having my car serviced there! The staff is great! I just wish it could have less of a waiting time. It was longer than I expected. But besides that everything else was amazing. The staff is great! I just wish it could have less of a waiting time. It was longer than I expected. But besides that everything else was amazing. More

They worked with the dealer to make sure most of our repairs would be covered, and that the repairs were completed in a timely manner. repairs would be covered, and that the repairs were completed in a timely manner. More

Jason is always professional and honest and answers any questions I have great customer service and advice questions I have great customer service and advice More

When they were inspecting my vehicle, a video was sent to me on their findings… which was really cool! The video was nice quality and I didn’t feel like they were trying to get me to spend money. Much apprec me on their findings… which was really cool! The video was nice quality and I didn’t feel like they were trying to get me to spend money. Much appreciated. More

Efficient as always got us out in good time. Trust the work and will be back Trust the work and will be back More

They did a great job of diagnosing the isse. We were pretty sure of it too as the symptoms seemed like a stuck caliper. Initially thought we'd have to replace one but ended up being ok and just We were pretty sure of it too as the symptoms seemed like a stuck caliper. Initially thought we'd have to replace one but ended up being ok and just got pads and rotors. Saved us almost $600. Check in precess smooth, associate very nice and pleasant to talk to on the phone. Car back in less than one full day. More