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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.7
2,521 Reviews

2,521 Reviews of Luther Brookdale Volkswagen - Service Center

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August 25, 2023

The issue was reviewed and, although no exact cause could be determined, the possible reason was accepted. The service department took great care and effort to investigate the issue... which was very much a More

by EDKRZYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Doonan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino
August 25, 2023

Jason is great at listening to his customers. He is very good at communicating and making sure his clients are happy! More

by School counselor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
August 24, 2023

They had my suv Or a week before they get around to doing a diagnostic. Their suggest a price for repairs was outrageous. I took my vehicle elsewhere. More

by jcnelson4
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Dioquino
August 23, 2023

Everyone is awesome. Super helpful and attentive. Communication was great. I had a great experience. More

by YERNBERGCAROLYN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Detloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino, August Hansen
August 23, 2023

Jolie was excellent and addressed all of our EV questions. She provided the right amount of detail on the vehicle and also offered some great tips and tricks. She really knows these vehicles! Jacqu More

by michaelu432
Recommend Dealer
Yes
Employees Worked With
Jacque Gadient
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolie Godbout
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2023

Very good service, would highly recommend going to see this staff. Great experience and clean waiting area. More

by service95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Detloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Moe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Doonan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino, Scott Smith, Sean Heath
August 20, 2023

They can get a biy backed up/busy sometimes, but they keep you updated and communicate well what you are getting for what you pay for. More

by elliegoodrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Doonan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino
August 19, 2023

I was very happy to get my oil change and service quickly and without hassles. More

by JOE.BONAIUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino
August 19, 2023

Great service providers and customer service professionals. They should have a tour of their service facilities for new customers too. More

by saleemghani
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Wonderful dealership. Everyone very helpful. I always go to Luther , and wouldn’t go anywhere else. I’ve always been treated wonderfully. More

by JettaJane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino
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