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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.7
2,521 Reviews

2,521 Reviews of Luther Brookdale Volkswagen - Service Center

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September 02, 2023

The service was very good I got a rental and everything was covered under warranty. More

by kenokekic95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
September 02, 2023

Service dept was clean and I really liked the alignment check when I pulled in. Jason is friendly and explained what the recall was all about. Jon in parts is great and found a part I needed while I wa More

by CHADSCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Eidness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino
September 01, 2023

First time VW owner and I love my 2023 Atlas Cross Sport! Friendly customer service! We were so impressed with the customer service and the friendly car dealers, we bought 2 VW’s! More

by danalane69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino
August 29, 2023

Nick the service employee was excellent. Very friendly and upbeat. Got me in and out. More

by Houlejnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service
August 28, 2023

Great customer service as always Tech fix ac system running great through 90+ heat wave Thanks again Greg DeMars More

by Greg DeMars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Doonan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bonnie Rood, Jason Dioquino
Aug 29, 2023 -

Greg DeMars responded

Anothy Did his jod thank you again Greg DeMars

August 28, 2023

They are not straightforward and always time wasting for me. I hate when businesses can not try to stick to their words! You cannot take two weeks to fix a car you sold someone less than 3 months. Moreove More

by Edo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Glatting
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

Great service! They stayed within the time frame and were very professional. We will be back! More

by BRONCO2456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino
August 26, 2023

I already wrote one of these. The service manager was great and the actual service was satisfactory More

by paulkoenig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

Jason is always helpful whenever I come in to VW! He explains everything to me and gives me realistic options. More

by Josslynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
August 25, 2023

They provide a consistently great service experience. The staff is always kind and thorough in explanations of work needed snd performed. More

by Dave S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
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