Luther Brookdale Volkswagen - Service Center

They are not straightforward and always time wasting for me. I hate when businesses can not try to stick to their words! You cannot take two weeks to fix a car you sold someone less than 3 months. Moreove me. I hate when businesses can not try to stick to their words! You cannot take two weeks to fix a car you sold someone less than 3 months. Moreover, they never wash the car after service and the carpet inside was cut and removed before service and never put back in the car. It's a pity! More

I already wrote one of these. The service manager was great and the actual service was satisfactory The service manager was great and the actual service was satisfactory More

Great service! They stayed within the time frame and were very professional. We will be back! They stayed within the time frame and were very professional. We will be back! More

Jason is always helpful whenever I come in to VW! He explains everything to me and gives me realistic options. He explains everything to me and gives me realistic options. More

Jason is great at listening to his customers. He is very good at communicating and making sure his clients are happy! He is very good at communicating and making sure his clients are happy! More

They provide a consistently great service experience. The staff is always kind and thorough in explanations of work needed snd performed. The staff is always kind and thorough in explanations of work needed snd performed. More

The issue was reviewed and, although no exact cause could be determined, the possible reason was accepted. The service department took great care and effort to investigate the issue... which was very much a be determined, the possible reason was accepted. The service department took great care and effort to investigate the issue... which was very much appreciated! Jason, Brad and the Service Manager all were professional and terrific to work with! More

They had my suv Or a week before they get around to doing a diagnostic. Their suggest a price for repairs was outrageous. I took my vehicle elsewhere. a diagnostic. Their suggest a price for repairs was outrageous. I took my vehicle elsewhere. More

Jolie was excellent and addressed all of our EV questions. She provided the right amount of detail on the vehicle and also offered some great tips and tricks. She really knows these vehicles! Jacqu questions. She provided the right amount of detail on the vehicle and also offered some great tips and tricks. She really knows these vehicles! Jacque was patient and thorough, taking us through the options and provided the right level of detail to assist us. More