Luther Brookdale Volkswagen

Elijah is a phenomenal professional. In addition to being extremely attentive, he is very kind and listens to our needs very carefully. Thanks to him, we are now very happy with our new In addition to being extremely attentive, he is very kind and listens to our needs very carefully. Thanks to him, we are now very happy with our new cars. More

When I bought my second ever Volkswagen a Jetta tdi I was new to the diesel emissions that was on the vehicle my dpf light came on and panicked I went to Luther Brookdale Volkswagen there I met Brad at the s new to the diesel emissions that was on the vehicle my dpf light came on and panicked I went to Luther Brookdale Volkswagen there I met Brad at the service desk he asked for my vin and told me I was still covered under the vw warranty for my dpf. I scheduled an appointment for service. Jon was my advisor for both service visits under warranty. Sean was amazing and kept me posted as well as my advisor. The last the car was in for service it had 112.5k miles in October 2023 it currently has 145.6k miles in September of 2024. I did apply for a job with them but me being new to the area at Christmas I ended up going home for a visit and stayed home but I now work at my local vw dealership. The service team and Luther Brookdale Volkswagen is in my opinion better than 80% of other dealers I’ve been to. Friendly and upfront on what’s going on. I do plan a visit back to the dealer once I become a vw tech. If I still lived in Minnesota and not New York I would 100% recommend the service department for vw More

Yer is super nice and helpful, no pressure during the whole process. Very nice experience! whole process. Very nice experience! More

Adrein is a nice and helpful person. He made the vehicle purchase smooth, explaining and answering all my questions. 5 STARS to him. He made the vehicle purchase smooth, explaining and answering all my questions. 5 STARS to him. More

The dealership had friendly and knowledgeable staff that made for a pleasant buying experience. The process was quick and smooth. made for a pleasant buying experience. The process was quick and smooth. More

Both Rayvon & Elijah helped me with my new lease. They were so helpful, knowledgeable & great in helping me with my new lease! They both were able to answer all my questions & very patient with me th They were so helpful, knowledgeable & great in helping me with my new lease! They both were able to answer all my questions & very patient with me throughout my time at the dealership. I absolutely love my new car. Very grateful for the VW Brookdale staff! More

Excellent service. Very informative video concerning the needs for repairs. Waiting area very clean and well stocked. Very informative video concerning the needs for repairs. Waiting area very clean and well stocked. More

Yer was amazing when helping us purchase our 2022 Golf R. He was very friendly and well educated. We highly recommend going through Yer for your next purchase at VW Brookdale. He was very friendly and well educated. We highly recommend going through Yer for your next purchase at VW Brookdale. More

My spouse and I have purchased three new vehicles from Adrein at Brookdale VW. Adrein is knowledgeable and makes the car buying process as efficient as possible, and his customer service skills are top n Adrein at Brookdale VW. Adrein is knowledgeable and makes the car buying process as efficient as possible, and his customer service skills are top notch! More

Elijah was great to work with! He made the car buying experience easy! Would definitely buy from him again! He made the car buying experience easy! Would definitely buy from him again! More