Luther Brookdale Volkswagen

We worked with Rayvon, Stephanie, and Dzmitry. Every one of them treated us like gold and not like a number. Rayvon took our list of the features we were looking for in our new vehicle and found Every one of them treated us like gold and not like a number. Rayvon took our list of the features we were looking for in our new vehicle and found one on your lot that we hadn't noticed. He and Dzmitry worked up a wonderful deal for us. Stephanie loaned us her computer to apply for the loan. Then Dzmitry made one more adjustment to the purchase, and it was a deal. Tony walked us through the financing portion quickly and professionally, and he made us laugh through it all. It was very hard for me to let go of my 2010 VW Golf TDI; this team made sure I was thrilled with my 2024 VW Taos. Thank you, everyone! More

Elijah is a very talented salesman, he easily convinced me with more info on the car and definitely made the process way simpler. me with more info on the car and definitely made the process way simpler. More

The Brookdale Volkswagen dealership is the best in the Twin Cities. Andrea and her customer service skills are outstanding. The dealership as a whole is a 10 out of 10 experience. Twin Cities. Andrea and her customer service skills are outstanding. The dealership as a whole is a 10 out of 10 experience. More

This was our first experience working with this dealership. It was truly amazing. We will recommend this dealership. They made sure the deal was good for us. dealership. It was truly amazing. We will recommend this dealership. They made sure the deal was good for us. More

It was a great experience to work with such a knowledgable person like Andrea. She made the process much easier knowledgable person like Andrea. She made the process much easier More

Friendly and experienced customer salespersons like Elijah, he was able to convince me with relevant information about the car, he is a fast, patient, knowledgeable and understanding guy. I appreciate Elijah, he was able to convince me with relevant information about the car, he is a fast, patient, knowledgeable and understanding guy. I appreciate the help he gave to me, he is highly recommendable More

Elijah is amazing and helped me find my dream car at the right price! He went above and beyond to make the process smooth and comfortable. Thank you Elijah! right price! He went above and beyond to make the process smooth and comfortable. Thank you Elijah! More

Elijah is a phenomenal professional. In addition to being extremely attentive, he is very kind and listens to our needs very carefully. Thanks to him, we are now very happy with our new In addition to being extremely attentive, he is very kind and listens to our needs very carefully. Thanks to him, we are now very happy with our new cars. More

When I bought my second ever Volkswagen a Jetta tdi I was new to the diesel emissions that was on the vehicle my dpf light came on and panicked I went to Luther Brookdale Volkswagen there I met Brad at the s new to the diesel emissions that was on the vehicle my dpf light came on and panicked I went to Luther Brookdale Volkswagen there I met Brad at the service desk he asked for my vin and told me I was still covered under the vw warranty for my dpf. I scheduled an appointment for service. Jon was my advisor for both service visits under warranty. Sean was amazing and kept me posted as well as my advisor. The last the car was in for service it had 112.5k miles in October 2023 it currently has 145.6k miles in September of 2024. I did apply for a job with them but me being new to the area at Christmas I ended up going home for a visit and stayed home but I now work at my local vw dealership. The service team and Luther Brookdale Volkswagen is in my opinion better than 80% of other dealers I’ve been to. Friendly and upfront on what’s going on. I do plan a visit back to the dealer once I become a vw tech. If I still lived in Minnesota and not New York I would 100% recommend the service department for vw More

Yer is super nice and helpful, no pressure during the whole process. Very nice experience! whole process. Very nice experience! More