Luther Brookdale Volkswagen
Brooklyn Center, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Good service fast and goof fast and good fast and good fast and good fast and good fast and good fast and good More
Good service except my oil change and tire rotation took longer than expected. It appeared that my car was ready, but my service manager wasn’t available, so I asked another service manager to help me out. longer than expected. It appeared that my car was ready, but my service manager wasn’t available, so I asked another service manager to help me out. He got the paperwork and my car ready to go. More
I had purchased a used car, and paid for the middle warranty package that included the under car protection coating. The first time I was scheduled, no one showed up or contacted me. I tried to conta warranty package that included the under car protection coating. The first time I was scheduled, no one showed up or contacted me. I tried to contact Boune for at least two weeks with no return calls. My second appt, I learned that the place does not come at 9am as expected. So I coordinated dropping my car off myself. Seems like there is a disconnect between Luther Volkswagen and the place in Hopkins that does the work. It was an attempt at white glove service that, failed to end up that way. Glad that process is over 6 weeks after I purchased my car! More
Adrien was amazing to work with! Very knowledgeable about the cars and features they have! He worked hard to get me what I wanted and needed! 10/10 would recommend Very knowledgeable about the cars and features they have! He worked hard to get me what I wanted and needed! 10/10 would recommend More
Stephanie was very patient and respectful. She answered all our questions, and helped us to buy a car, I would recommend her to anyone She answered all our questions, and helped us to buy a car, I would recommend her to anyone More
Perfect sale person. Friendly and great customer service. Adrian did an excellent job at serving us Friendly and great customer service. Adrian did an excellent job at serving us More
We arrived 30 minutes early for our appointment, and Stephanie was already getting the vehicle ready that we were looking at that day. The process was fast, easy, and everyone was transparent and knowle Stephanie was already getting the vehicle ready that we were looking at that day. The process was fast, easy, and everyone was transparent and knowledgeable. More
Treated respectively when I called for service, made appointment and brought in my tiquan, found problem, repaired it right away,very efficient appointment and brought in my tiquan, found problem, repaired it right away,very efficient More
Provided outstanding customer service while offering the BEST deal on the vehicle that my daughter leased. I enjoyed the staff and experience of Brookdale Volkswagen. Todd and Adrien went above and beyon BEST deal on the vehicle that my daughter leased. I enjoyed the staff and experience of Brookdale Volkswagen. Todd and Adrien went above and beyond to make it special. More