Luther Brookdale Volkswagen

Luther Brookdale VW was extremely nice to me from start to finish. I applied online for a 2024 VW Golf R, and was connected to Elijah shortly after. We had discussed options and cars to suit my needs, even to finish. I applied online for a 2024 VW Golf R, and was connected to Elijah shortly after. We had discussed options and cars to suit my needs, even suggested a Golf GTI instead of the Golf R, which was about $15000 cheaper at the time. Once I got to the dealership, I was greeted very kindly, made to feel welcome! Elijah was very attentive to any needs or wants I had regarding my car purchase, he also answered any questions I had, and if he didn’t know something, he didn’t sit there and b*llsh*t until I walked out with a car, he would go look for an answer or bring me someone that could answer my questions in full. After spending some time with Elijah and test driving a Golf GTI, we assessed that I didn’t need to spend extra for the Golf R to get the experience I was looking for. Even if it would have benefitted him for me in get the Golf R, I find it very applaudable that he didn’t just take the easy route, but instead took his time, even including his experiences owning a similar car to help me out and to be as informal as possible just so I could save my money. That alone made the whole interaction, and my overall decision feel very comfortable and that I was getting what I wanted/needed. The rest of the staff that helped me out were also very kind and helpful, never did I feel like someone was hiding anything from me, and that I could ask any question and get a straight answer. I would definitely recommend going back and I would definitely buy another car from Elijah if I had the chance! More

It was really nice the experience and the time was very prompt not waiting long toget your car to back prompt not waiting long toget your car to back More

Great follow through and great service. Thanks for taking good care of me and making it super easy. Thanks for taking good care of me and making it super easy. More

Great service and attention, really knowledgeable of the cars and offers. Really good attention and follow up. cars and offers. Really good attention and follow up. More

Great to deal with, I had an issues with my AC they fixed it right away! it right away! More

I had an amazing experience working with Elijah when purchasing my Volkswagen Atlas. He is incredibly knowledgeable, down-to-earth, and honest, which made the entire process stress-free. Despite my sche purchasing my Volkswagen Atlas. He is incredibly knowledgeable, down-to-earth, and honest, which made the entire process stress-free. Despite my scheduling conflict, Elijah stayed late on a Saturday to ensure everything went smoothly—talk about going above and beyond! If you're looking for a car salesman who truly cares about his customers, Elijah is the one to see. Highly recommend!! More

Adrien is phenomenal! It’s great to work with someone who truly loves their job and making connections. He really went above and beyond to ensure I was getting a car that It’s great to work with someone who truly loves their job and making connections. He really went above and beyond to ensure I was getting a car that best fit me. From start to finish his attention to detail and ability to answer any and all questions was top notch. Thanks for being so kind and funny as it eased my anxiety and made the experience memorable. Huge thank you to Jacque who was very informative throughout the financing aspect. She also went above and beyond for a memorable experience. I will definitely be suggesting these team members and this dealership to all of my friends and family! More

Rayvon was attentive but not pushy which was immensely appreciated. Not flustered by any of the quirks we encountered, and ready to remedy them quickly. Even on a very cold day, Rayvon was upbeat and easy appreciated. Not flustered by any of the quirks we encountered, and ready to remedy them quickly. Even on a very cold day, Rayvon was upbeat and easy to work with. I would ask for Rayvon if I need to buy in the future. Thanks! More

This is my third purchase from Brookdale Volkswagen and I've never been disappointed. Great people, great product, great service. I highly recommend them. Rayvon was an excellent team member to work with. I've never been disappointed. Great people, great product, great service. I highly recommend them. Rayvon was an excellent team member to work with. He was patient and knowledgeable. I'd choose him again for my next purchase. More

Very helpful, friendly, and willing to work with me on purchasing and trading in a vehicle. Very good experience with this transaction! purchasing and trading in a vehicle. Very good experience with this transaction! More