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Luther Brookdale Volkswagen
Brooklyn Center, MN
4,449 Reviews
Luther Brookdale Volkswagen is the premier Volkswagen dealership in the Greater Minneapolis area. We are located at 6801 Brooklyn Blvd., Brooklyn Center, MN. Our location and dedication to outstanding service make us the best place in the Twin Cities area to shop and service Volkswagen vehicles. "Driven to Serve"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 4,449 reviews
February 01, 2025
Outstanding, I don’t know what else to say. Thank you ever so much It was a pleasure. Thank you ever so much It was a pleasure. More
by dwanewar
Employees Worked With
February 01, 2025
fast and efficient the people were very polite I waited for the service to get done and it was very comfortable for the service to get done and it was very comfortable More
by tlcox
February 01, 2025
Great service. Andrea worked with me as a friend. She’s always happy and eager to answer any questions I had and to help me in my vehicles choices. Andrea worked with me as a friend. She’s always happy and eager to answer any questions I had and to help me in my vehicles choices. More
by HCastelli
January 28, 2025
My experience at Luther was definitely a good one because of working with Elijah. He is easy going, doesn’t pressure you and lets the car sell its self. He was enjoyable to negotiate with and honest through of working with Elijah. He is easy going, doesn’t pressure you and lets the car sell its self. He was enjoyable to negotiate with and honest through the whole process. Thanks Elijah More
by Stihl24
January 28, 2025
I was looking to purchase my dream car and Elijah made this whole process very easy. He is very acknowledge, helpful with any questions and information I asked and I didn't feel any pressure at all to mak this whole process very easy. He is very acknowledge, helpful with any questions and information I asked and I didn't feel any pressure at all to make any decisions right away. I am so thankful for his help and guidance during the whole process, he made my first car buying experience so fun and exciting!! More
by Bri
January 25, 2025
LUTHER, ALWAYS PROFESSIONAL, EASY AND EFFICIENT DURING THE SALES AND SERVICE PROCESSES...Thank you for another good experience...Kudos Team LUTHER! JB THE SALES AND SERVICE PROCESSES...Thank you for another good experience...Kudos Team LUTHER! JB More
by Jboutdoor24
January 24, 2025
My recent experience with Brookdale VW was exceptional, and I can confidently give them my highest recommendation. Here is a breakdown of my experience: 1. Customer Service That Goes Beyond Transactio and I can confidently give them my highest recommendation. Here is a breakdown of my experience: 1. Customer Service That Goes Beyond Transactions At the core of every great company is a commitment to serving others, and Andrea Schneider embodies this principle. From my very first interaction, I felt valued as a customer, not just for the sale but as a person. She and the team (Steve, Connor, et al) were attentive, empathetic, and genuinely interested in understanding my needs. They didn’t just sell me a car—they guided me through the process with patience and care. 2. Attention to Detail One of the things that stood out most was their meticulous attention to detail. They ensured that I was informed and comfortable at every step, leaving no question unanswered and no concern unresolved with no pressure. 3. Uncompromising Quality The quality of the vehicle I purchased exceeded my expectations. It was clear they take pride in vehicles they offer. I got a full tank of gas, floor mats that were missing and can get the car picked up for future oil changes. 4. Lower Price Point Without Sacrificing Value What impressed me even more was their competitive pricing. They managed to provide a high-quality vehicle at a price point that is certified that was not only fair but remarkably lower than other dealers I had considered. This balance of affordability and excellence is a rare find in today’s market. 5. Seamless Delivery Experience Brookdale VW is delivering my vehicle directly to my home—a testament to their commitment to convenience and customer satisfaction. This level of service made the entire experience feel effortless and stress-free. 6. Likely to Return Businesses that earn trust don’t just sell products; they build relationships. After this experience, I have no doubt that I’ll return to Brookdale VW for future service and purchases. They’ve set the bar incredibly high, and I look forward to continuing this relationship in the years to come. Brookdale VW is a refreshing reminder of what happens when you start with put the customer at the center. Thank you. More
by eklavett
January 23, 2025
Rayvon was great and delivered thorough but not overly pushy service, he was great to work with and I would definitely buy from him again! pushy service, he was great to work with and I would definitely buy from him again! More
by bjbordson
Employees Worked With
January 22, 2025
Our salesman was awesome! We were treated respectfully and everything went smoothly! We were very pleased. We were treated respectfully and everything went smoothly! We were very pleased. More
by barbhilde
