Luther Brookdale Honda

I was very pleased with the level of service and the information I received from Brad. I had very little time to be in the dealership so we did much of the sale over the phone and he was very helpful a information I received from Brad. I had very little time to be in the dealership so we did much of the sale over the phone and he was very helpful and returned calls very promptly. Since I didn't have time to look at the car during business hours I decided to drive by the dealership after hours just to peek at the car and they were just closing up and stayed so that I could look at the car, which I appreciated immensely. Everyone was very professional and I would give them the highest ratings across the board. And I love the car too, which helps. More

We took our pricing needs via email to Brookdale Honda and within 5 hours, we were driving away in our new Pilot - very happy. Service was great, followup was great, business office was no-nonsense - get and within 5 hours, we were driving away in our new Pilot - very happy. Service was great, followup was great, business office was no-nonsense - get it done. Would definitely recommend Brookdale. More

This is my second purchase from this dealership. Sales worked with me to get the model, features, and color I wanted not having this vehicle in stock. Communication was excellent. Here they offered thi worked with me to get the model, features, and color I wanted not having this vehicle in stock. Communication was excellent. Here they offered third party extended warranties and added material protection packages to meet my low annual mileage but long term ownership plans extending the manufacturer's warranties and adding full bumper-to-bumper coverage. (70,000 total miles/10 years). The electronics alone demanded long term coverage. The model was a 2011 Honda Pilot EX. More

I really dread buying or leasing a new car,but Lonnie was I really dread buying or leasing a new car,but Lonnie was easy going(not pushy)when my wife could not make up her mind between the Fit and the civic I really dread buying or leasing a new car,but Lonnie was easy going(not pushy)when my wife could not make up her mind between the Fit and the civic(this went on for a while)Lonnie pulled both cars around for her to test drive. Once we drove both it was a no-brainer to go for the smoother Civic(even though she eally wanted a bright red car)and he civic was not available in brigh red for the deal we were making. Lonnie explained everything to us and was very layed back and really seemed like he wanted to make it as easy as possible for us! Then ben took over and my god that guy can type in that computer fast. We were in and out in a matter of minutes. I would like to thank everyone at Brookdale Honda(my wife loves her new car!!!)now we have to figure out how she can stay below the mileage every year(cause the car is such a nice driving car)!! Thanks Ben&Lonnie More

- Quinn was friendly and very responsive - - Quinn was friendly and very responsive - Straightforward, organized process - Matched the price of a competing dealership The only issues I ha - Quinn was friendly and very responsive - Straightforward, organized process - Matched the price of a competing dealership The only issues I had (and they were small ones) were: - I first started on the "used" side of the house. When I decided I wanted a new car, the person I was working with was a bit relunctant to pass me over to the new car side (understandably so, since I then had to work with a different sales agent) - I was told it would be quick to come in and sign the paperwork and I ended up waiting around awhile for the paperwork to be ready - not sure if it was because it was really busy or just because they couldn't prepare it an advance of me being there and it took longer than expected for some reason. Overall though I had a great experience at this dealership. I didn't feel like Quinn was pushy at all (which is one of the things that would annoy me the most). She helped us to get all the paperwork taken care of quickly and efficiently, which was a little more difficult than usual because my co-buyer lived out of town. More

Ryan was great to deal with as was Alex in financing. So, my sales experience was great and low pressure. I disagree with the position of the dealership regarding the standards of their intake inspectio So, my sales experience was great and low pressure. I disagree with the position of the dealership regarding the standards of their intake inspection, specifically how tire life and wipers are evaluated. We agreed to disagree, thus quality of work and my overall experience was OK. If you can consult with your mechanic before purchasing about specific things to look for, I would advise that. More

I think that this is one of the best dealerships I've ever visited. They are a no-haggle dealership which is awesome. I appreciate the no-games, no-nonsense approach. Everyone I dealt with there was f ever visited. They are a no-haggle dealership which is awesome. I appreciate the no-games, no-nonsense approach. Everyone I dealt with there was friendly, professional and accomodating. I went in there knowing what I wanted and I couldn't be happier with the car that I purchased. More

I found the car online at autotrader.com and made an appointment that night with Ryan the next day. Everyone was friendly and got me the best deal on the car that I liked. The only thing that I didn't appointment that night with Ryan the next day. Everyone was friendly and got me the best deal on the car that I liked. The only thing that I didn't like was the gas tank was almost on "empty" by the time I got home and one of the guys said there was "plenty" of gas in it when I went for a test drive. Otherwise, it was a good experience and I would recommend this dealership. More

After shopping many places, it was an easy choice to go with a Honda CRV from this dealership over others with less service. We had poor experiences at another dealership which is why we ended up at Brook with a Honda CRV from this dealership over others with less service. We had poor experiences at another dealership which is why we ended up at Brookdal Honda, and ended up with a vehicle that same day. Like the vehicle, like the brand, and like the dealership. More

I would definitely recommend Luther Brookdale Honda to others as they gave the best price and great services. As soon as I walked in they would put car shoppers on hold to serve me right away and the wait others as they gave the best price and great services. As soon as I walked in they would put car shoppers on hold to serve me right away and the wait time on my service was exactly what I expected. No delay to frustate me as I have no paytient for unexpected or unexplained delay. More