Luther Brookdale Honda

Pao is very helpful, knowledgeable and kept me informed. He followed up after his day off When the third party wheel repair person did not do the work on the planned date. He followed up after his day off When the third party wheel repair person did not do the work on the planned date. More

Nice and clean show room. Easy to get to . Salesman is helpful. Answer phone call without delay and put me on hold just a short time. Financial advisor is professional a Easy to get to . Salesman is helpful. Answer phone call without delay and put me on hold just a short time. Financial advisor is professional and explained the information clear with no pressure . More

Great and very professional service, reasonable charges, and detailed/suggested maintenance items. Will come back for future services. and detailed/suggested maintenance items. Will come back for future services. More

Trim was supposed to be re-attached and wasn't inside of car was dirty never followed up after purchase paperwork/process took longer than what was discussed day prior if would've known prior would've took car was dirty never followed up after purchase paperwork/process took longer than what was discussed day prior if would've known prior would've took more time off or came in earlier More

Nice facility, good amenities especially the coffee area, wifi is good, lots of big screen TV's. Service advisors are very helpful. Mechanics do good work. wifi is good, lots of big screen TV's. Service advisors are very helpful. Mechanics do good work. More

It took FOUR visits to take care of the tire. I was really frustrated with that. I had a nail in one of the tires and that could not repaired or patched and it was replaced since I had a warranty I was really frustrated with that. I had a nail in one of the tires and that could not repaired or patched and it was replaced since I had a warranty. But the other tire leaks air and the first time they said didn’t find any problem. This same tire was leaking air again and took it back after two days. This time they said it had a nail and they patched it. Again it was leaking air and went back the third time after two days and they checked and said no problems. Again I went back for the the fourth time after two days it was still leaking air very badly and this time I told them they can have the car for a week to get it fixed and I need a replacement car in the meantime or replace the tire. Now they said the found a nail and they replaced the tire. So they could have fixed or replaced the tire sooner. It just so frustrating that I spent almost 12 hours over four visits and gas and about 200 miles of round trip from my home to the dealer. More

Great and quick The dealership was beautiful and clean inside. Great service. Quick and efficient service. inside. Great service. Quick and efficient service. More

Overall good. I was at the dealership for 4 hours. It would have been good if someone came by at least once to let me know of the car status. I was at the dealership for 4 hours. It would have been good if someone came by at least once to let me know of the car status. More

Good experience, Pao very knowledgeable and helpful. Still learning functions of new car and nice to have them explained. Still learning functions of new car and nice to have them explained. More

Excellent customer service. Aaron and others did an excellent job. A was there late in the day but they did their best to get me out there on time. Aaron and others did an excellent job. A was there late in the day but they did their best to get me out there on time. More