Luther Brookdale Honda

I was super hesitant to give my cell phone number to the salesman. He swore that he would never contact me. He even showed me how he marked it as do not contact in the system. And then I get a text to fill salesman. He swore that he would never contact me. He even showed me how he marked it as do not contact in the system. And then I get a text to fill out yet another survey More

I would like Honda’s advisors to have more training on the history of sexism in cars and mechanic spaces, and how intimidating it can be to be in an autobody space as a non-man. I have felt talked down to the history of sexism in cars and mechanic spaces, and how intimidating it can be to be in an autobody space as a non-man. I have felt talked down to because I don’t understand what’s happening at Honda repeatedly and not because I don’t know what the advisor is saying, but because they regularly contradict other advisors and give different information from appointment to appointment. So then I’m confused by the situation and flaws in advisor communication/paperwork interpretation and that gets interpreted as not understanding what they’re saying about the car and they get a real “let me spell it out for you like you’re a child” attitude and that’s just sexist and annoying (whether they meant it be or not). Advisors should also understand whats happening with the cars more. It really seems like they only know how to interpret the paperwork (and sometimes they dont even do that very well), but they don’t actually know how to explain things happening with work on the car. Overall more training feels needed for most advisors I’ve worked with. More

Chad was a good advisor during our time together. He listened to my concerns and worked to get me in a car I could afford and enjoy in the years ahead. listened to my concerns and worked to get me in a car I could afford and enjoy in the years ahead. More

Great experience from first contact to sale! Sarah Nelson is an excellent sales person. She listened, answered all our questions, and met our needs to make this sale. We specifically returned to a Rudy Luthe is an excellent sales person. She listened, answered all our questions, and met our needs to make this sale. We specifically returned to a Rudy Luther dealership. They sponsor our nonprofit DARTS events. They are a model of community partnership and corporate philanthropy. More

Service department is prompt, courteous, professional, and extremely good at keeping me appraised of costs& options. Friendly! Honda has become my go- to car and Honda Luther my go-to service usiness and extremely good at keeping me appraised of costs& options. Friendly! Honda has become my go- to car and Honda Luther my go-to service usiness More

Can be hard to work with some. Got a good quality vehicle. Had to go back to resign paperwork. Said give us a discount for inconvenience didn't see it. Probably won't go back. Could've gave more in o vehicle. Had to go back to resign paperwork. Said give us a discount for inconvenience didn't see it. Probably won't go back. Could've gave more in on trade in More

I was very happy with the service I received from Luther Brookdale Honda. I was looking for a specific vehicle and the team member had the car wait for me when I arrived. He set everything up with my car Brookdale Honda. I was looking for a specific vehicle and the team member had the car wait for me when I arrived. He set everything up with my car including my seat, tailgate height, radio, cellphone Bluetooth snd mire. They did the approval and processed the paperwork seamlessly. After a week or two they called to see if I had any questions off eg concerns. I would not hesitate to use this dealership again. More

Very good dealership to work with. Salesman Mitch Bailey listened to our needs and was wonderful to work with. I would recommend this dealership to friends and family. listened to our needs and was wonderful to work with. I would recommend this dealership to friends and family. More

The personal and service was great as alway. I've just disappointed with the higher prices for the service. $65 for an oil change if in my opinion ridiculous, I could have gone to a different dealership a disappointed with the higher prices for the service. $65 for an oil change if in my opinion ridiculous, I could have gone to a different dealership and paid less an $40 for the same servive More

I am slways happy and satisfied with the employee that helps with the service arrangements. You have always had the best of the best and I do hope you always will. helps with the service arrangements. You have always had the best of the best and I do hope you always will. More