
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
I had a great experience with Chad! Very helpful with answering all my questions. Found the car with exactly what I was wanting and needing! Thanks Chad! answering all my questions. Found the car with exactly what I was wanting and needing! Thanks Chad! More
Ashley is not honest with customers regarding service options. My daughter who went there to check a tire pressure issue. Tried to tell her a price of $834.00 for 4 tires or $174.00 for one tire. Did not options. My daughter who went there to check a tire pressure issue. Tried to tell her a price of $834.00 for 4 tires or $174.00 for one tire. Did not mention that they price match same tires or offer her any other options. Luckily she called me and I found the same tires on their website for a total of $643.00. We decided to get 4 tires the kicker is we just bought our daughters car there less then 8 months ago with the tires rating Excellent before our purchase and less then 3000 they need to be replaced. I used to trust this establishment and staff,we own 2 Hondas and 1 Toyota but in the last year we have had nothing but issues with every service appointment. Their customer service staff needs retraining! More
Everyone was informed, polite and friendly. The buying process did not take very long. Jake was knowledgeable and also very friendly. We will recommend Luther to others. process did not take very long. Jake was knowledgeable and also very friendly. We will recommend Luther to others. More
Checking in vehicle is quick and efficient. Service employees are very helpful and keep you updated on the work that’s being done. So far I have been pleased with service. I have had my vehicle a litt employees are very helpful and keep you updated on the work that’s being done. So far I have been pleased with service. I have had my vehicle a little over 2 years. Chad in sales was great to work with on my purchase. More
We compared a few dealerships around the area and Luther Brookdale Honda had the best price for new 2021 Pilots in the Twin Cities. They also gave us a close comparable trade-in value for our vehicle. Brookdale Honda had the best price for new 2021 Pilots in the Twin Cities. They also gave us a close comparable trade-in value for our vehicle. More
I appreciate John J at Brookdale Honda trying to work out a better deal for a replacement of a stolen Catylitic Converter. Thanks Alex was very professional in his help with the Sunbit loan. a better deal for a replacement of a stolen Catylitic Converter. Thanks Alex was very professional in his help with the Sunbit loan. More
Responsive, polite, thorough, client oriented. Staff willing to troubleshoot when needed and seem to communicate between themselves well. Appreciated their genuineness. Follow up appreciated, but client willing to troubleshoot when needed and seem to communicate between themselves well. Appreciated their genuineness. Follow up appreciated, but client is a bit fatigued with having to always submit feedback about their experience with companies that sell to them. Sometimes, it is too much. More
The service was great and the staff was very pleasant. I didn't have to wait long at all. Overall my experience was great and I would recommend going there. didn't have to wait long at all. Overall my experience was great and I would recommend going there. More
Awesome and great services, friendly staff and friendly environment. I will always recommend family members and friends of mine to choose Honda if they ever want a car. environment. I will always recommend family members and friends of mine to choose Honda if they ever want a car. More
Luther always takes care on my vehicle. They’re reliable and efficient! John stays in constant communication with updates on my vehicle. I always use Luther Brookdale for all my vehicle needs and efficient! John stays in constant communication with updates on my vehicle. I always use Luther Brookdale for all my vehicle needs More