Luther Brookdale Honda

Pleased with the service provided and advise and recommendations regarding the required maintenance. The sales person I met gave his genuine and honest advice. Maintenace service completed on time. recommendations regarding the required maintenance. The sales person I met gave his genuine and honest advice. Maintenace service completed on time. More

Everyone is super friendly and the place is always so clean and the atmosphere is always so comfortable so I feel like I can relax every time I go here. clean and the atmosphere is always so comfortable so I feel like I can relax every time I go here. More

Everyone was very helpful and polite. Only negative is when i picked car up the same warning light was on and had more work needed. when i picked car up the same warning light was on and had more work needed. More

Thank you for your help. I got the device needed. More

The communication was just plain horrible. The reason I brought my car it in was ignored, then they forgot to tell me about an issue on the mechanic's evaluation. brought my car it in was ignored, then they forgot to tell me about an issue on the mechanic's evaluation. More

Overall the dealership is great. No one explained to the service recommendations service recommendations More

They offered me $3,000 less for my trade in than the KBB calculator on their website. I was told that vehicles like mine were “selling for only $21,000.” I understand they have to make some money and I trus calculator on their website. I was told that vehicles like mine were “selling for only $21,000.” I understand they have to make some money and I trusted them, trading for a new vehicle. However, afterwards I checked their website and they were selling my old car for $23,000. When I received follow up emails from the salesman (Jake) and the sales manager, I questioned them on this and got no response. I took this as an admission of their lack of integrity. I made a mistake in trusting these people and encourage others not to do the same. More

Purchased new vehicle. Trunk will not stay closed. Took it in. They said they needed a part and would call me in a few days once it came in. They never called. After a few weeks I called them. They said th it in. They said they needed a part and would call me in a few days once it came in. They never called. After a few weeks I called them. They said the part was in but it would be a few weeks before they could get to it. New vehicle with an open trunk for a month. More

It is just ok. The last gentler that served me had no much clue about the repair that I needed siding answer three of my top questions and I left not knowing which one I needed to fix fast much clue about the repair that I needed siding answer three of my top questions and I left not knowing which one I needed to fix fast More

My appointments were on time and work was done in a very timely manner. All of the service writers I have dealt with have been very accommodating and professional. timely manner. All of the service writers I have dealt with have been very accommodating and professional. More