Luther Brookdale Honda

Could not be happier with the great service. I had numerous calls from Alex to update me. He was great and the part they were waiting for came in a week early so that was even better. I also want to a numerous calls from Alex to update me. He was great and the part they were waiting for came in a week early so that was even better. I also want to acknowledge that the courtesy cars were exceptional. More

Been going to Luther for the last 4 years. Came in for an oil change but then was over charged. Not Matthew's fault because his colleague was the one who ring me out. Thank god I kept the receipt. oil change but then was over charged. Not Matthew's fault because his colleague was the one who ring me out. Thank god I kept the receipt. More

The specific problem I still have with my front seat was not specifically addressed or at a minimum, adequately addressed. It seems a quick fix was found but my problem has returned. Disappointing. not specifically addressed or at a minimum, adequately addressed. It seems a quick fix was found but my problem has returned. Disappointing. More

I greatly appreciated Matthew's offer of a free loaner so that I did not have to wait 4+ hours while my vehicle was being serviced. Also was an opportunity to test drive a different model. that I did not have to wait 4+ hours while my vehicle was being serviced. Also was an opportunity to test drive a different model. More

We had a great experience at this dealership. They didn't hassle with us when we came in with our own financing, and still offered us one of the best prices in town. All told, the buying experience and test hassle with us when we came in with our own financing, and still offered us one of the best prices in town. All told, the buying experience and test drive took about 3 hours, which included prep time for our new CR-V. More

This is the first large purchase that my significant other and I have made. The staff appeared quite clean and professional looking. All our questions were answered to the best that they could. other and I have made. The staff appeared quite clean and professional looking. All our questions were answered to the best that they could. More

Best service. Fast convenient and they can give you a car to use while they are fixing your car. Which is a huge relief. I highly recommend them. to use while they are fixing your car. Which is a huge relief. I highly recommend them. More

Joe H is the best! Work with him! He is the reason we leased the vehicle. Understanding, non-pressure sales, good listener, a wealth of knowledge! Great overall demeanor and character. We have full trust leased the vehicle. Understanding, non-pressure sales, good listener, a wealth of knowledge! Great overall demeanor and character. We have full trust in Joe! However, the finance person we worked with almost lost the sale for Joe. We came across an issue and instead of responding with “let me see what I can do to help fix this, he got defensive and told us all the reasons it wasn’t his fault and why we should still sign. He got heated, talked fast, and was accusatory. Low trust for this man. Made us feel like a transaction and also needs some inclusivity training. He often only addressed my husband. If we are going to be giving you our money, out of other dealerships, we at least deserve respect in the conversational tone. More

Birdy was a phenomenal help. His attention to detail, great communication skills, and ready smile made the experience even better than I expected. Thank you for pulling this through for us. We are truly great communication skills, and ready smile made the experience even better than I expected. Thank you for pulling this through for us. We are truly satisfied with our purchase. More

The requested service was completed in well under the time it was scheduled to take. The service manager was very friendly. Facility is clean and comfortable. time it was scheduled to take. The service manager was very friendly. Facility is clean and comfortable. More