
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Found the problem, fixed it…much faster than anticipated. I was however, surprised that it wasn’t covered under my warranty. Never knew a car with 17,000 more miles would have rusted rotors. I was however, surprised that it wasn’t covered under my warranty. Never knew a car with 17,000 more miles would have rusted rotors. More
I have been taking my car to Honda for many years, every time I am there they are always pushing additional work , understandable if my car needs it - but I wish they would take time to explain what work my time I am there they are always pushing additional work , understandable if my car needs it - but I wish they would take time to explain what work my car needs - not just throw out numbers $500 here and another $700 there - December when I had an oil change they said I also have an oil leak should we fix it, I decided to have you fix it . I was just there a couple weeks ago for an oil change and I was asked you have an oil leak should we fixed it, I said you fixed it in December, the was told it must be another one...what kind of answer is that. your customers are supposed to trust you, I feel I am taken advantage of, am I???? More
Very polite very helpful there is a luther where I live but I will drive the hour and a half to bring my vehicle to this particular Luther dealer because of their customer service and because of their serv but I will drive the hour and a half to bring my vehicle to this particular Luther dealer because of their customer service and because of their service technicians More
The service was fast. I was quoted two prices which was frustrating. The first one I got on the phone was lower and then when I talked to the person at checkout they tried to charge more. After saying I wa frustrating. The first one I got on the phone was lower and then when I talked to the person at checkout they tried to charge more. After saying I was quoted a different price they changed it. More
Great service team. Matt and the service manager Answered my questions in a respectful and helpful way. Service done on time. Waiting room was clean my questions in a respectful and helpful way. Service done on time. Waiting room was clean More
This visit was easy and helpful on a stressful day. Clear pricing, quick in and out and on my way in a rental until work was done. Thanks! pricing, quick in and out and on my way in a rental until work was done. Thanks! More
Excellent service! Dan Johnson did a great job with everything. Car was detailed, serviced, and ready to go for me. A call I made two weeks later was promptly returned and helpful. everything. Car was detailed, serviced, and ready to go for me. A call I made two weeks later was promptly returned and helpful. More
Good experience with maintenance service. Still waiting on word for replacement plastic fasteners for under the hood-one by the cowl, one by the radiator. on word for replacement plastic fasteners for under the hood-one by the cowl, one by the radiator. More
I received excellent customer service at Luther Brookdale Honda. I felt like I was listened to and was treated with respect. The transaction was also very speedy and efficient. Honda. I felt like I was listened to and was treated with respect. The transaction was also very speedy and efficient. More