Luther Brookdale Honda

Clean environment kind staff very knowledgeable about my vehicle keep in touch with me about my vehicle. vehicle keep in touch with me about my vehicle. More

I had an appointment but when I got there at 10AM they said they were way behind and might not be able to get my car in that day. He checked and told me they could but it would be longer than the 3 hours said they were way behind and might not be able to get my car in that day. He checked and told me they could but it would be longer than the 3 hours I was told. I told him that I would like to be updated because I had rides scheduled. I did receive an answer to my text around 2PM that it should be done around 4. That was too late for my original ride so I had to make other arrangements. My second ride had to leave at 4 so they dropped me off because they couldn't wait any longer. When I got there my car was done and the tech had gone home and no one bothered to call me. They had my phone number. They could have called me ahead of time to reschedule or let me know if later was ok. They had multiple opportunities to communicate with me to make this process easier but they failed at every occasion. I don't know the names of the people I spoke with but they were polite. More

Technicians were all very helpful. Response to text messages were prompt and informative. Trustworthy and honest about what the outcome could be. Response to text messages were prompt and informative. Trustworthy and honest about what the outcome could be. More

Best dealership in town! Super fast service and excellent customer service! They always do fantastic work on my vehicles and I will continue to go there for services ! The st Super fast service and excellent customer service! They always do fantastic work on my vehicles and I will continue to go there for services ! The staff is extremely efficient and very knowledgeable. More

I am 80 years old and just experienced the worst customer service of my life. BE WAREⁿ service of my life. BE WAREⁿ More

Chad was great and made the whole process super relaxing. I would definitely recommend Chad to anyone buying a Honda. I would definitely recommend Chad to anyone buying a Honda. More

It would have been better and greatly improved or help if this Honda dealer add or provide services for salvage cars, such as mine. this Honda dealer add or provide services for salvage cars, such as mine. More

VERY THOROUGH! Steve, helped me get into the vehicle that fit my needs & went over & beyond to make this happen. Steve, helped me get into the vehicle that fit my needs & went over & beyond to make this happen. More

Great service. I’m a repeat customer because Luther Brookdale Honda always goes above and beyond in customer service. I would highly recommend their service depar I’m a repeat customer because Luther Brookdale Honda always goes above and beyond in customer service. I would highly recommend their service department to anyone. More

Good dealer great service , cheep material car with cheep plastic smell and low quality fabric plastic smell and low quality fabric More