Luther Brookdale Chrysler Jeep Dodge RAM

Oil change I was pleased, did not have an appt. Nathaniel took care of my oil change in a very prompt friendly manner and explained a few things to me about prop I was pleased, did not have an appt. Nathaniel took care of my oil change in a very prompt friendly manner and explained a few things to me about proper oil, traction settings and washed the car to. Thanks very much. Art More

Had to put whole new engine in my Ram 1500 Brandon was good to work with and communicated to me clearly and helped make a very expensive fix a little less painful. He kept his word to me and ma Brandon was good to work with and communicated to me clearly and helped make a very expensive fix a little less painful. He kept his word to me and made good on promises. More

Great Experience Paul was so helpful and easy to work with. Made the experience very enjoyable. I would strongly recommend him to anyone in the market for a vehicle. Paul was so helpful and easy to work with. Made the experience very enjoyable. I would strongly recommend him to anyone in the market for a vehicle. More

Awesome This was one of the best experiences I've had with any dealership. I would highly recommend Luther Brookdale to all my friends and family. This was one of the best experiences I've had with any dealership. I would highly recommend Luther Brookdale to all my friends and family. More

Oil Leak Dealership got me in and out in a matter of 48 hours. Had a tow truck pick up my vehicle, a rental ready, and I received a call within a day. Nicole a Dealership got me in and out in a matter of 48 hours. Had a tow truck pick up my vehicle, a rental ready, and I received a call within a day. Nicole at the shop was extremely friendly and easy to work with! More

2017 RAM Paul was very friendly and knowledgeable about the Dodge RAM, various options and comparisons to other auto manufacturers. He also discussed other op Paul was very friendly and knowledgeable about the Dodge RAM, various options and comparisons to other auto manufacturers. He also discussed other options and enhancements that could be considered. More

Great service for first oil change on new vehicle Service personal great job! Victor was a pleasure to work with! Disappointed in your warranty department- had paint chipping on wheels -brand new veh Service personal great job! Victor was a pleasure to work with! Disappointed in your warranty department- had paint chipping on wheels -brand new vehicle couple hundred miles! talk to your dept head a few times-dissapointed that person wouldn't call me back on what was going on? Last I heard he was going to talk to district rep? Never heard back-please don't make you customers beg for a answer! That is not a good reflection of your dealership. Your dealership does some good things- but the last communication with warranty was not good! Sorry that is the part I remember most! Even Chrysler-no response-please work on improving this area!!! You guys are better then this. More

Great Customer Service, But Took Awhile Overall, our experience with the sales and financing staff was great. No complaints with regard to personnel. They accommodated our special needs (arr Overall, our experience with the sales and financing staff was great. No complaints with regard to personnel. They accommodated our special needs (arranging for Employee Pricing - which I know accounted for some of the extra time), but the length of our stay was excessive. Once everything was settled with financing, I don't think we should have been waiting 1-1/2 to 2 hours to take the vehicle home. The whole experience took a total of approximately 6 hours. More

Overall Review I have a great review for salesman Jay. He did a great job. He was knowledgeable and helpful. The overall time it took to agree to a price, agree t I have a great review for salesman Jay. He did a great job. He was knowledgeable and helpful. The overall time it took to agree to a price, agree to value of trade in and the time it took to do the paperwork was much longer then my expectations. I had a issue with a truck bed cover, but they were resolved. Truck was not ready and not through detail when I arrived to pick it up. Lot has to many cars /trucks on it and its like driving through a maze when you get in. Overall, 7.75 out of 10 More

"Pleasant Car Buying Experience" The sale consultant was professional and very informative. I received a valuable customer-care. He was very knowledgeable and helpful through out the The sale consultant was professional and very informative. I received a valuable customer-care. He was very knowledgeable and helpful through out the process. I would wholeheartedly recommend him, More