Luther Brookdale Chrysler Jeep Dodge RAM

From start to finish, Jordan was personable, knowledgeable and we could tell he really liked his job. Ww would definitely recommend starting your search with Jordan at Luther Brookdale. Thanks! knowledgeable and we could tell he really liked his job. Ww would definitely recommend starting your search with Jordan at Luther Brookdale. Thanks! More

Outstanding salesman! We haven't bought a car for over 15 years and we had a lot of questions. Dave took his time with us, didn't pressure us at all, and answered any ques We haven't bought a car for over 15 years and we had a lot of questions. Dave took his time with us, didn't pressure us at all, and answered any questions that we had! We're so happy with our new car and would highly recommend Dave to all of our friends and family! Absolutely a great no pressure salesman! More

Nathan was fantastic to work with. He was knowledgeable, helpful, patient, and friendly. He made our purchase a very pleasant car buying experience! Highly recommend him and Luther! He was knowledgeable, helpful, patient, and friendly. He made our purchase a very pleasant car buying experience! Highly recommend him and Luther! More

No dealership xx. Honest straight to the point and no games. Nice to know dealerships like this are still around! Honest straight to the point and no games. Nice to know dealerships like this are still around! More

Cameron was great to work with! Loving the new ride! Little bit of hiccups but everything worked out in the end! Thanks again! Loving the new ride! Little bit of hiccups but everything worked out in the end! Thanks again! More

Cameron was awesome! He worked so hard to help my son find his perfect fit! He worked so hard to help my son find his perfect fit! More

Dropped off my vehicle with an appointment. Waited 3 days after several calls to service with no call back went to the dealership to check on my vehicle only to find it was never checked in. W Waited 3 days after several calls to service with no call back went to the dealership to check on my vehicle only to find it was never checked in. Waited another day for it to be looked at was told it would be done on Friday. Monday still not done. Horrible customer service at best. It was there for a simple shock replacement not anything major. Not impressed at all. More

Anthony at Brooklyn Park Luther was so great. My entire Jeep buying process was superior and I would not hesitate to recommend Luther Jeep to anyone! So great! My entire Jeep buying process was superior and I would not hesitate to recommend Luther Jeep to anyone! So great! More

While the salesman was easy to work with and found my truck with the main features and the staff that where part of the transaction did an excellent job the was one issue. When I went to pick up my tru truck with the main features and the staff that where part of the transaction did an excellent job the was one issue. When I went to pick up my truck there was a small issue with the body. The dealership stepped right up to take care of it and put it in motion to fix it. While waiting to get it in the shop they sent me home with my truck for the weekend. Shorten this story the truck made a couple more trips between my home and the dealership due to scheduling. On the last trip the truck looked brand new and ready to break it in. The one thing that stops me from giving them 5 stars is when the truck was returned for the last time, the gas tank was close to empty. Considering that the trucks first miles were driven between my home and the dealership plus the first three weeks of owning it over half were spent at the dealership, filling the tank would have been a small step in customer service. Would give 4.5 if an option. More

Walked in to order a new Wrangler and was handed off to a salesperson that has never ordered a vehicle before and seemed pretty clueless to the whole process. Brought up the dealers website to show me other salesperson that has never ordered a vehicle before and seemed pretty clueless to the whole process. Brought up the dealers website to show me other Wranglers they had on the lot (literally what I did myself before I walked in). Pretty much a waste of time. Luckily the person I inquired about a different Wrangler XE online got back to me after she got back from vacation and we sat down and we built a Wrangler XE. Due to the UAW strike there were doubts on how long it would be to get the order. She was able to find the exact Wrangler XE I wanted coming into another dealership. A week and a half later I came to trade my Jeep in and buy the new one. In and out in 1.5 hours. I signed all the financing paperwork in the service waiting area which was strange because there were other people around. The gas tank was full but the hybrid battery was completely drained. Got it home and after looking at the vehicle a little closer I found the hard top looked to be repaired in one spot with glue. There were also several spots where it looked like it was damaged in transit to the factory. There was also a spot on the outside where the paint was peeling off. I went back in less then a week later for one more signature that got missed and showed them the top. They looked at it and agreed and promised they would make it right with a new top. Over a month later and I never heard from them. After inquiring about it I was told they would just repair it at their body shop. The top is textured and I requested a replacement top and was promised they would order me one. 5 weeks after that, I had not heard from them and I once again inquired about the new top and am being told since Jeep wont replace it they will just send it to the body shop. This is unacceptable for buying a new vehicle. Overall besides the sales woman finding me the Wrangler XE, I have been thoroughly disappointed with this dealership. All they gave me was a damaged Wrangler and empty promises and no follow ups. Just a bunch of run-arounds. More