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Luther Brookdale Chrysler Jeep Dodge RAM

Brooklyn Park, MN

4.8
3,646 Reviews
The Chrysler, Dodge and Jeep model lineups are fully represented at the Luther Brookdale Chrysler Jeep Dodge lot. We maintain up-to-date new and pre-owned inventories of each brand and have the sales staff with the knowledge to point you in the right direction. If you need financial assistance, vehicle repair or a specific part, our Brooklyn Park, MN location is your one-stop spot! Call us today at (877) 794-6396 if you'd like to speak with our knowledgeable staff!
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8188 Brooklyn Blvd.

Brooklyn Park, MN

55443

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Showing 3,646 reviews

September 05, 2023

Jay was incredibly helpful and responsive with our purchase. No issues this far and has checking in multiple times to make sure everything continues to run smoothly! More

by theabinater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Diggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for leaving us this great review! We are very happy to hear that Jay and our team could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, The Team at Brookdale Chrysler

September 03, 2023

Respectful. Responsive. Listen to what you want/ need. Knowledgeable. Patient. Willing to answer all questions. Kind. More

by sandrabeierbhs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie, Finance; Evan, Sales Manager , Cesar Gomez
Sep 08, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

We appreciate the kind words. We look forward to seeing you again in the future! Regards, The Team at Brookdale Chrysler

September 02, 2023

It seemed like because we financed this vehicle through our credit union instead of throuh the dealership to get a better interest rate they were alot harder to deal with and get necessary paperwork to our More

by melissawilbur24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Felix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Riss
Sep 07, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

Melissa, we appreciate you leaving this honest feedback about you and your husband's experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Regards, The Team at Brookdale Chrysler

September 02, 2023

Great experience purchasing a vehicle. They were able to get a vehicle from a different dealership and get all the paperwork done ahead of our arrival. In and out of the dealership in 30-4 More

by Ed.harris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael O'Halloran, Matt Bono
Sep 07, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, The Team at Brookdale Chrysler

September 02, 2023

Jenn! W.as great enjoyed working with her. She was friendly, knowledgeable, and always made herself available. When it comes to car buying experiences, it More

by daven001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie - Waranty & Finance, JENN KUNKEL
Sep 07, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

We loved reading this review! Happy customers are our aim, and it appears Jenn really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Regards, The Team at Brookdale Chrysler

September 02, 2023

My journey began in service and ended with a new purchase. Myron was very helpful and everyone was friendly and accommodating. I’m looking forward to working with Luther for our second vehicle here. More

by gepajoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael O'Halloran, Myron Weiden
Sep 07, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, The Team at Brookdale Chrysler

September 01, 2023

The process was great. Jordan was the lead, and put me in contact with Rich who set up the upgrades, then Freddy, who took care of the purchase order. All great to work wit More

by kbrentbrown
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Lorence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick and Freddy.
Sep 06, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Regards, The Team at Brookdale Chrysler

August 31, 2023

Excellent customer service, very easy process. I am thankful everyone was so helpful. Thank you. More

by Trhetherington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Lorence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael O'Halloran
Sep 06, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Regards, The Team at Brookdale Chrysler

Sep 06, 2023 -

Trhetherington responded

I spoke too soon. I had my brand new car stop working 3 days after I bought it. Roadside assistance (through my lease) could not pick up the car for 2 days, then tried to cancel my tow because they could not find a provider and told me to find one myself and request reimbursement. I DID NOT do this and they eventually towed the car. I called and left a message for the sales manager and have no heard back. Jeep has had my car for 2 full days now and I have only had one update that it is being diagnosed. In the mean time the loaner I am driving is a large truck that I am unhappy with. If I could return the car I would.

August 30, 2023

Cameron is a great sales person. He’s very knowledgeable about the vehicles and the process. He will be my guy from now on. More

by whitney_whitney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Schmandt
Sep 05, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

Congratulations on your new vehicle, Whitney. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Cameron was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, The Team at Brookdale Chrysler

August 29, 2023

We have purchased vehicles from this dealership for many, many years. Our purchase a few months ago was with Jenn. She was amazing to work with. We just purchased an additional vehicle from Jenn, as the p More

by sharonbever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Bakken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JENN KUNKEL
Sep 01, 2023 -

Luther Brookdale Chrysler Jeep Dodge RAM responded

Sharon, thank you for your loyalty to our dealership and for taking the time to write this review. Jenn’s sales excellence is always consistent, and I’m glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Regards, The Team at Brookdale Chrysler

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