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Lupient Kia Nissan

Brooklyn Park, MN

4.7
594 Reviews

7911 Lakeland Avenue North

Brooklyn Park, MN

55445

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594 Reviews of Lupient Kia Nissan

April 17, 2014

Buying a new Kia Justin was fantastic. He made buying a new vehicle a wonderful experience. I had my heart set on the twilight blue and he did everything in his powe More

by sizzie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2014 -

Lupient Kia Nissan responded

Sizzie, we are very appreciative of your 5-star review and excellent feedback. Justin is a very knowledgeable salesman that always makes his customers needs and wants his top priority! He will be ecstatic to know that you left satisfied! We thank you for your recommendation and for trusting us with your car buying needs! We hope you enjoy your new vehicle and we look forward to working with you in the future! LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! All the best, Jesse Bishop – General Manager Jesse.Bishop@lupient.com 763.424.9100

April 16, 2014

Visit to Kia We had a great experience at this Kia dealer. Chaltu was a very friendly, professional salesperson. Everyone was very helpful and friendly. She was t More

by beckywaxlax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Marshall, David Jones
Apr 17, 2014 -

Lupient Kia Nissan responded

We always appreciate hearing from our customers, thank you for sharing your wonderful experience. Our teams always strive to provide nothing short of an exceptional experience for each of our guests. Our top priorities include professionalism, a vast knowledge of our inventory, but first and foremost - ensuring as painless a process as possible for our visitors. We hope that going forward you remember us and our stellar team. All the Best, Jesse Bishop – General Manager, Jesse.Bishop@lupient.com, 763.424.9100

April 11, 2014

Roy was Great! I was very pleased with the service that we received in buying our new car, Roy was very helpful and followed up with us while we shopped other vechic More

by dyrael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy
Apr 14, 2014 -

Lupient Kia Nissan responded

It's always nice to hear from our satisfied customers. Thank you so much for the positive feedback about our dealership. It's great to know that we were able to provide you with such an excellent car-shopping experience. Blake exemplifies our commitment to customer service and I'm glad he was able to help you with your purchase. Please let us know if you have any questions or need anything else. Also, don't forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Jesse Bishop – General Manager Jesse.Bishop@lupient.com 763.424.9100

March 31, 2014

New Purchase We worked with Andrew Bursch who was attentive to all of our concerns and answered every question. Andrew was patient and professional throughout the More

by rebec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bursh
Apr 01, 2014 -

Lupient Kia Nissan responded

Thank you so much for taking the time to give us positive feedback regarding your experience with Lupient Kia of Brooklyn Park. We make every effort to provide the very best customer service possible. Hearing from our customers that we have succeeded in this endeavor is gratifying and greatly appreciated. We hope that you will share your experience with friends and family. Also, like us on Facebook and Twitter for offers and updates from our dealership. Many thanks, Jesse Bishop – General Manager Jesse.Bishop@lupient.com 763.424.9100

March 30, 2014

My 2013 Kia Optima Hybrid The customer service aspect of it was OUTSTANDING. Two negatives I have are, first, they gave me the wrong car that they wrote up the paperwork for. S More

by PackerBacker22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 31, 2014 -

Lupient Kia Nissan responded

Thank you for sharing your experience! We strive for 100% customer satisfaction and we’re sorry to hear that your recent service fell short of that. Your feedback will help us ensure that it doesn't happen again. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail! Thanks, Jesse Bishop – General Manager Jesse.Bishop@lupient.com 763.424.9100

March 28, 2014

Great dealer, great customer service. Great price on a brand new 2013 kia optima hybrid. Also got 2 years of free oil changes, which was a nice surprise. More

by Ra54016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 31, 2014 -

Lupient Kia Nissan responded

Thanks so much for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience. At our dealership, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. All best, Jesse Bishop – General Manager Jesse.Bishop@lupient.com 763.424.9100

March 26, 2014

I initially purchased a 2013 Kia Optima. I was not totally satisfied with my purchase and the team allowed me to return the vehicle, and instead I purchased a brand new 2014. I thought it would be a More

by LauryAnderson
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Marshall
Mar 28, 2014 -

Lupient Kia Nissan responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating. It is great to hear that Chaltu, Jeff and Chad were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com 763.424.9100

March 07, 2014

ON the 6th 0f march I went in to the dealership to get some work done on my 2011 kia optima the person I deal with and only is shane he is a great man and cares about the customer and makes the feel comfo More

by srwells1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Nohr
Mar 10, 2014 -

Lupient Kia Nissan responded

We are elated to hear about your positive visit with Shane! Customer service is our top priority and we appreciate your feedback. Thank you for choosing our dealership for your automotive needs and have a great day. Best, Jesse Bishop, General Manager Jesse.Bishop@lupient.com 763.424.9100

March 06, 2014

The Customer Service was great! Everyone we came in contact was fantastic, they all had great attitudes, especially towards the end of the day when most people are struggling to get through and they al More

by KMBurnham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 07, 2014 -

Lupient Kia Nissan responded

Thank you for sharing your experience! We are committed to providing excellent customer service at all times. Your feedback helps us make sure we stay on track and we appreciate you taking the time to leave your review. Please let us know if you need anything else! Take care, Jesse Bishop, General Manager Jesse.Bishop@lupient.com 763.424.9100

March 05, 2014

I went into this dealership to shop for a used car. Chaltu approached me as soon as I walked through the door and offered me water/coffee, and asked me questions. She was so great, and made the whole p More

by Tatin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 06, 2014 -

Lupient Kia Nissan responded

Tetyana, Thank you for your recommendation! Chaltu does an exceptional job and we are thrilled to hear about your positive experience with her. Please let us know if you need anything else and have a great day! Best, Jesse Bishop, General Manager Jesse.Bishop@lupient.com 763.424.9100

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