Lupient Kia Nissan
Brooklyn Park, MN
Filter Reviews by Keyword
By Type
594 Reviews of Lupient Kia Nissan
Buying a new Kia Justin was fantastic. He made buying a new vehicle a wonderful experience. I had my heart set on the twilight blue and he did everything in his powe Justin was fantastic. He made buying a new vehicle a wonderful experience. I had my heart set on the twilight blue and he did everything in his power to get me what I wanted. He took the time to explain all of the features and made us feel comfortable driving something that we weren't used to. We plan on telling familly and friends that this is the dealership to go to and ask for Justin Thorndal, he'll treat you right and get you what you want. He was knowledgeable about the vehicle and explained things in a manner that we could understand. I have no problem sending people to him and his dealership. Thanks Justin! More
Visit to Kia We had a great experience at this Kia dealer. Chaltu was a very friendly, professional salesperson. Everyone was very helpful and friendly. She was t We had a great experience at this Kia dealer. Chaltu was a very friendly, professional salesperson. Everyone was very helpful and friendly. She was training in a girl and she was also very personable and nice. More
Roy was Great! I was very pleased with the service that we received in buying our new car, Roy was very helpful and followed up with us while we shopped other vechic I was very pleased with the service that we received in buying our new car, Roy was very helpful and followed up with us while we shopped other vechicles. More
New Purchase We worked with Andrew Bursch who was attentive to all of our concerns and answered every question. Andrew was patient and professional throughout the We worked with Andrew Bursch who was attentive to all of our concerns and answered every question. Andrew was patient and professional throughout the entire negotiation. We bought a Kia Soul with the premium package and are extremely happy with all of the options. If you're considering purchasing a Soul, work with Andrew as he knows these vehicles inside out. All of the staff were attentive without being pushy. Most important, we were very happy with the negotiated price and felt we were treated fairly. We would definitely recommend this dealership to anyone looking to buy new or used. More
My 2013 Kia Optima Hybrid The customer service aspect of it was OUTSTANDING. Two negatives I have are, first, they gave me the wrong car that they wrote up the paperwork for. S The customer service aspect of it was OUTSTANDING. Two negatives I have are, first, they gave me the wrong car that they wrote up the paperwork for. Second, they didn't offer me anything to me for having to switch cars (i.e free oil changes/longer warranty/splash guards would have even given this dealer a PERFECT score. Due to that one in a hundred mistake I cannot give a great score since they again offered ZERO compensation. Again Josh made me feel extremely comfortable with a great car, it;s just his managers decision to not offer anything, I'm SURE Josh would've given me the splash guards plus some type of free car service! I'd DEFINITELY recommend!!! More
I initially purchased a 2013 Kia Optima. I was not totally satisfied with my purchase and the team allowed me to return the vehicle, and instead I purchased a brand new 2014. I thought it would be a totally satisfied with my purchase and the team allowed me to return the vehicle, and instead I purchased a brand new 2014. I thought it would be a big deal to go through all of the paper work of cancelling a transaction and then purchasing the new one, but Chaltu and Jeff had me in and out within a couple of hours. Chaltu took the time to go through all of the added features on the new car, and Jeff was very patient explaining the financial transactions. I highly recomment Lupient Kia and definitely will do business with them in the future! Thanks, Chaltu, Jeff and Chad. I LOVE my new car!! More
ON the 6th 0f march I went in to the dealership to get some work done on my 2011 kia optima the person I deal with and only is shane he is a great man and cares about the customer and makes the feel comfo some work done on my 2011 kia optima the person I deal with and only is shane he is a great man and cares about the customer and makes the feel comfortable while the wait. More
The Customer Service was great! Everyone we came in contact was fantastic, they all had great attitudes, especially towards the end of the day when most people are struggling to get through and they al contact was fantastic, they all had great attitudes, especially towards the end of the day when most people are struggling to get through and they also helped to answer all of my questions. I have never been disappointed with the service. More
I went into this dealership to shop for a used car. Chaltu approached me as soon as I walked through the door and offered me water/coffee, and asked me questions. She was so great, and made the whole p Chaltu approached me as soon as I walked through the door and offered me water/coffee, and asked me questions. She was so great, and made the whole process so easy to understand. I am very pleased with the service she has provided. Definitely recommending Chaltu, and the whole dealership to my friends. -Tetyana More