Back

Lupient Kia Nissan

Brooklyn Park, MN

4.7
599 Reviews

7911 Lakeland Avenue North

Brooklyn Park, MN

55445

Directions

By Type

599 Reviews of Lupient Kia Nissan

August 15, 2015

Great Experience I started my search online and was promptly contacted by Felecia. She answered my questions in a friendly and professional manner. I was thinking I wa More

by happySoul48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aminah Smulders, Felecia Smith, Mike Parisian
Aug 17, 2015 -

Lupient Kia Nissan responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Felecia, Aminah and Mike was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again! Best regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 14, 2015

Easy to work with Jamie was easy to work with and helpful every step of the way. He responded to our emails incredibly promptly and helped us purchase a car we are exci More

by Jacob959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Smulders
Aug 17, 2015 -

Lupient Kia Nissan responded

Congratulations on your new car, Jacob! Jamie is a great asset to our team, so it does not surprise me that he was able to help get you set up with your perfect vehicle. We hope to see you back in again soon! Best regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 13, 2015

I needed a new vehicle. I needed a new vehicle for two planned trips, back to back, totaling 5500 miles. I did not think my truck would make it safely this time around. I l More

by I Love My Kia - and so does my dog!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Worden
Aug 14, 2015 -

Lupient Kia Nissan responded

I really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that Mike provided you the best dealer experience ever! Thank you for your recommendation as well. If you have any further needs, do not hesitate to come back to see us. Kind regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 11, 2015

Aminah to the rescue Aminah is a super friendly and patient salesperson. She was great to work with. Listened to what we were asking for, and delivered. Great to work with More

by NewCar2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aminah Smulders
Aug 13, 2015 -

Lupient Kia Nissan responded

Thank you for your review! We are pleased to hear Aminah did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 02, 2015

Great experience If you are buying a new car stop in and see Brian Paulson, Great job! It was easy and Brian was helpful and answered all my questions. More

by Tee1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Paulson
Aug 04, 2015 -

Lupient Kia Nissan responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Brian was so positive. Thank you for your recommendations. We look forward to seeing you again! Kind regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

July 31, 2015

No call back They never returned phone calls and when i did talk to someone they said they would call back in a few hours well its been 29 hrs and counting my nex More

by Huskymom13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Bursh, Zach Laflair, Joe Cobb
Aug 03, 2015 -

Lupient Kia Nissan responded

I want you to know that your feedback is greatly appreciated. At Lupient Kia of Brooklyn Park, we continuously strive to improve as a business. Reviews like yours help us learn more about the areas in which we need to progress. I would like to personally apologize for the events that led up to your comments and 1-star review. I would appreciate the opportunity to speak with you and to make things right. Please contact me at your convenience. I look forward to speaking with you. Sincerely, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

July 31, 2015

excellent customer service The staff all around was very nice! this was a very stressful situation for me financing a car for the first time and money has been tight. Everyone w More

by motherdaughter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Wry, Jamie Smulders, Zach Laflair
Aug 04, 2015 -

Lupient Kia Nissan responded

Lupient Kia of Brooklyn Park thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I’m so happy to hear that we were able to help find the perfect vehicle for you. If you have any further needs, please come back to see us. Best regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

July 29, 2015

Great to work with I just purchased a Kia Optima EX from Aminah at Lupient Kia. She welcomed me as soon as I was in the door and listened to why I was there. I told he More

by Tazman00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perry Smulders, Aminah Smulders, Joe Cobb, Mike Parisian
Jul 30, 2015 -

Lupient Kia Nissan responded

What an enjoyable review to read, Chad! It is reassuring to know that Aminah provided you with a hassle-free and welcoming shopping experience. Lupient Kia of Brooklyn Park’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Congratulations to your new Kia Optima EX. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Warm regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

July 28, 2015

Thank you!! My dad and I went to the Lupient Kia dealership today in Brooklyn Park hoping to find a good deal on a car that is a good fit for me. We definitely we More

by ashleyscher442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Wry, Vadim Lemeshevskiy
Jul 29, 2015 -

Lupient Kia Nissan responded

Hi and thanks for your kind words! We appreciate Vadim as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We appreciate the kind and sincere comments as well as the recommendations. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

July 12, 2015

great car buying experience Staff was very pleasant very helpful ! I came in looking for car as mine died earlier that day. And found a replacement . Iam very happy with my car a More

by michelle s.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike -finance, Perry Smulders, Aminah Smulders
Jul 14, 2015 -

Lupient Kia Nissan responded

Michelle, I am very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with your services. If you have any questions, please feel free to give me a call. I look forward to working with you again. Warm regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

...
40
...