Back

Lupient Kia Nissan

Brooklyn Park, MN

4.7
594 Reviews

7911 Lakeland Avenue North

Brooklyn Park, MN

55445

Directions

By Type

594 Reviews of Lupient Kia Nissan

July 31, 2015

No call back They never returned phone calls and when i did talk to someone they said they would call back in a few hours well its been 29 hrs and counting my nex More

by Huskymom13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Bursh, Zach Laflair, Joe Cobb
Aug 03, 2015 -

Lupient Kia Nissan responded

I want you to know that your feedback is greatly appreciated. At Lupient Kia of Brooklyn Park, we continuously strive to improve as a business. Reviews like yours help us learn more about the areas in which we need to progress. I would like to personally apologize for the events that led up to your comments and 1-star review. I would appreciate the opportunity to speak with you and to make things right. Please contact me at your convenience. I look forward to speaking with you. Sincerely, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

July 31, 2015

excellent customer service The staff all around was very nice! this was a very stressful situation for me financing a car for the first time and money has been tight. Everyone w More

by motherdaughter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Wry, Jamie Smulders, Zach Laflair
Aug 04, 2015 -

Lupient Kia Nissan responded

Lupient Kia of Brooklyn Park thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I’m so happy to hear that we were able to help find the perfect vehicle for you. If you have any further needs, please come back to see us. Best regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

July 29, 2015

Great to work with I just purchased a Kia Optima EX from Aminah at Lupient Kia. She welcomed me as soon as I was in the door and listened to why I was there. I told he More

by Tazman00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perry Smulders, Aminah Smulders, Joe Cobb, Mike Parisian
Jul 30, 2015 -

Lupient Kia Nissan responded

What an enjoyable review to read, Chad! It is reassuring to know that Aminah provided you with a hassle-free and welcoming shopping experience. Lupient Kia of Brooklyn Park’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Congratulations to your new Kia Optima EX. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Warm regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

July 28, 2015

Thank you!! My dad and I went to the Lupient Kia dealership today in Brooklyn Park hoping to find a good deal on a car that is a good fit for me. We definitely we More

by ashleyscher442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Wry, Vadim Lemeshevskiy
Jul 29, 2015 -

Lupient Kia Nissan responded

Hi and thanks for your kind words! We appreciate Vadim as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We appreciate the kind and sincere comments as well as the recommendations. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

July 12, 2015

great car buying experience Staff was very pleasant very helpful ! I came in looking for car as mine died earlier that day. And found a replacement . Iam very happy with my car a More

by michelle s.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike -finance, Perry Smulders, Aminah Smulders
Jul 14, 2015 -

Lupient Kia Nissan responded

Michelle, I am very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with your services. If you have any questions, please feel free to give me a call. I look forward to working with you again. Warm regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

July 10, 2015

In need of a new CAR Brain was awesome. He treated me and boyfriend well. Brain went through everything with me. Joe Cobb and Emma were also very pleasant and gave me gre More

by christina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Paulson, Joe Cobb, Emma Dreyling
Jul 14, 2015 -

Lupient Kia Nissan responded

Christina, thank you and congratulations on your purchase! We are so very pleased that Brain, Joe and Emma could make your visit pleasant, and we believe that's how every car buying experience should be. Please remember that we're always here to assist you with any future auto needs. Best regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

July 09, 2015

My Review Brian was a great Rep. Went through everything with me. Introduced me to the service manager. I hate car shopping but Brian made the experience enjo More

by HARCHY1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Wry, Jesse Bradway, Brian Paulson
Jul 10, 2015 -

Lupient Kia Nissan responded

We appreciate you taking time to leave us a great review! We are pleased to hear Brian did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Kind regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

July 07, 2015

Excellent customer service by Brain Paulson and Joe Cobb I was treated very well. Brain Paulson gave me great customer satisfaction and so does Joe Cobb. The best dealer that I have ever been to. More

by Moha1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Wry, Brian Paulson, Joe Cobb
Jul 08, 2015 -

Lupient Kia Nissan responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! Paulson and Jo work very hard to ensure that each of our customers is 100% satisfied with the customer service that they provide. We look forward to working with you again. Kind regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

July 01, 2015

I will not go back here again. I just bought a used car here last night..received car with 1/4 of a tank of gas, remote key needs battery, cd stuck in player. They did not appreciat More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Marshall
Jul 02, 2015 -

Lupient Kia Nissan responded

Greg, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

June 26, 2015

purchase of a new car Not having purchased a new vehicle for over 11 years Brian made the experience enjoyable and not stressful. . Hope to see Kia again in 11 years. More

by rita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Paulson
Jun 29, 2015 -

Lupient Kia Nissan responded

Rita, thank you for sharing this remarks about your most recent experience with Brian. We know that buying a new car can be a daunting process so our team works hard to make it an easy and enjoyable process. Enjoy driving your new vehicle and be sure to come back and visit soon! Best regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

...
40
...