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Lupient Kia Nissan

Brooklyn Park, MN

4.7
599 Reviews

7911 Lakeland Avenue North

Brooklyn Park, MN

55445

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599 Reviews of Lupient Kia Nissan

August 29, 2015

you rat thank you andrew for taking the time to show us your new and used vehicles. our experience with lupient was Extraordinary!! highly recommend you More

by sportage girl,15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Goetzke
Sep 03, 2015 -

Lupient Kia Nissan responded

Thank you for your review, Carolyn. We're glad to have Andrew on our team and that he could provide you with an extraordinary experience. Thank you for your recommendation as well. If you ever need anything in the future, please don't hesitate to let us know. Take care! Warm regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 29, 2015

not good service i bought that car in jan. 3 2015 car is great the service dept. is not got 2 years of free oil changes they can keep the other year i will not bring More

by bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Miller, Craig Magnuson, Jesse Bradway, Brad Reinhardt
August 28, 2015

GREAT EXPERIENCE Andrew listened to what I wanted in a veheicle and led me to the right vehicle at a good price. I have now purcharsed my second new vehicle from this More

by dorothy7551
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bursh
Sep 03, 2015 -

Lupient Kia Nissan responded

Thank you for providing us with feedback regarding your recent visit, Dorothy! Our team works hard to keep our customers coming back to Lupient Kia of Brooklyn Park and it’s great to hear of your continued business. Andrew is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicle! Warm regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 26, 2015

I Needed A Vehicle Fast. I Got It. I was in a pickle. The car I had previously owned had some issues and I was told I had a major repair cost ahead, so i decided to purchase new. I went More

by Inowdriveasportage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vadim Lemeshevskiy
Aug 28, 2015 -

Lupient Kia Nissan responded

Thank you for reviewing your time spent at Lupient Kia of Brooklyn Park. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Vadim is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Kind regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 25, 2015

Buying a new car Best experience buying a car ever. Fast easy and very friendly. Couldn't be more thrilled with the services and staff I received at this location. More

by Hello55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Marshall, Jamie Smulders
Aug 26, 2015 -

Lupient Kia Nissan responded

We love hearing about customers who have a great experience at Lupient Kia of Brooklyn Park and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Congratulations to your new Kia Optima. Please feel free to contact us if you have any questions on your new vehicle. Best regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 24, 2015

Buy with confidence from Paully I've been working with a salesman by the name of Paul Miller from Kia of Brooklyn Park for many years. I've bought multiple vehicles from him and More

by Mark Huerth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Miller, Jesse Bradway
Aug 26, 2015 -

Lupient Kia Nissan responded

Thank you for providing us with feedback regarding your experiences, Mark! Our team works hard to keep our customers coming back to Lupient Kia of Brooklyn Park and it’s great to hear of your continued business. Paul is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon. Warm regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 20, 2015

Pushy My husband and i had went to this dealership looking for a specific vehicle we had found online. Immediately when we arrive a dealer approaches us and More

by Anonymous
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Anonymous
Aug 21, 2015 -

Lupient Kia Nissan responded

I would like to apologize for your experience with our dealership. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I can assure you that it was not our intention to disappoint or frustrate you. I would appreciate the opportunity to speak with you regarding this matter so I can better understand the issue at hand and we can work towards a resolution. Please contact me at your earliest convenience. Sincerely, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 17, 2015

Awesome New Car Buying Experience This is my 3rd vehicle purchased from Lupient. My first two vehicles were bought from them when they were Lupient Saturn of Brooklyn Park. Now they ar More

by Mike Re
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Mabin
Aug 19, 2015 -

Lupient Kia Nissan responded

Mike, it was a pleasure to read about your third car buying experience at Lupient Kia of Brooklyn Park. Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Nathan was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 17, 2015

Friendly Staff We got exactly what we wanted and the staff was friendly. Just didn't like how long the process took. We would do future business with them. More

by bdkia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Bishop, Mike Parisian
Aug 19, 2015 -

Lupient Kia Nissan responded

Thanks for your great review. We do appreciate for your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 17, 2015

Waist of time My fiancé and I bought a vehicle there on July 30th 2015 and they did an absolute job on getting us a car and very happy with it so far but it came w More

by Ale14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Jones
Aug 21, 2015 -

Lupient Kia Nissan responded

I would like to extend an apology for your experience. It’s important to us that we satisfy every customer and you actually really help us by bringing these inconsistencies to our attention. I am concerned about this issue and would like the opportunity to mend it. If you could contact me at your earliest convenience we can work at resolving this. Thank you. Sincerely, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

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