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Lupient Kia Nissan

Brooklyn Park, MN

4.7
594 Reviews

7911 Lakeland Avenue North

Brooklyn Park, MN

55445

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594 Reviews of Lupient Kia Nissan

August 24, 2015

Buy with confidence from Paully I've been working with a salesman by the name of Paul Miller from Kia of Brooklyn Park for many years. I've bought multiple vehicles from him and More

by Mark Huerth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Miller, Jesse Bradway
Aug 26, 2015 -

Lupient Kia Nissan responded

Thank you for providing us with feedback regarding your experiences, Mark! Our team works hard to keep our customers coming back to Lupient Kia of Brooklyn Park and it’s great to hear of your continued business. Paul is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon. Warm regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 20, 2015

Pushy My husband and i had went to this dealership looking for a specific vehicle we had found online. Immediately when we arrive a dealer approaches us and More

by Anonymous
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Anonymous
Aug 21, 2015 -

Lupient Kia Nissan responded

I would like to apologize for your experience with our dealership. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I can assure you that it was not our intention to disappoint or frustrate you. I would appreciate the opportunity to speak with you regarding this matter so I can better understand the issue at hand and we can work towards a resolution. Please contact me at your earliest convenience. Sincerely, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 17, 2015

Awesome New Car Buying Experience This is my 3rd vehicle purchased from Lupient. My first two vehicles were bought from them when they were Lupient Saturn of Brooklyn Park. Now they ar More

by Mike Re
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Mabin
Aug 19, 2015 -

Lupient Kia Nissan responded

Mike, it was a pleasure to read about your third car buying experience at Lupient Kia of Brooklyn Park. Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Nathan was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 17, 2015

Friendly Staff We got exactly what we wanted and the staff was friendly. Just didn't like how long the process took. We would do future business with them. More

by bdkia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Bishop, Mike Parisian
Aug 19, 2015 -

Lupient Kia Nissan responded

Thanks for your great review. We do appreciate for your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 17, 2015

Waist of time My fiancé and I bought a vehicle there on July 30th 2015 and they did an absolute job on getting us a car and very happy with it so far but it came w More

by Ale14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Jones
Aug 21, 2015 -

Lupient Kia Nissan responded

I would like to extend an apology for your experience. It’s important to us that we satisfy every customer and you actually really help us by bringing these inconsistencies to our attention. I am concerned about this issue and would like the opportunity to mend it. If you could contact me at your earliest convenience we can work at resolving this. Thank you. Sincerely, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 15, 2015

Great Experience I started my search online and was promptly contacted by Felecia. She answered my questions in a friendly and professional manner. I was thinking I wa More

by happySoul48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aminah Smulders, Felecia Smith, Mike Parisian
Aug 17, 2015 -

Lupient Kia Nissan responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Felecia, Aminah and Mike was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again! Best regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 14, 2015

Easy to work with Jamie was easy to work with and helpful every step of the way. He responded to our emails incredibly promptly and helped us purchase a car we are exci More

by Jacob959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Smulders
Aug 17, 2015 -

Lupient Kia Nissan responded

Congratulations on your new car, Jacob! Jamie is a great asset to our team, so it does not surprise me that he was able to help get you set up with your perfect vehicle. We hope to see you back in again soon! Best regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 13, 2015

I needed a new vehicle. I needed a new vehicle for two planned trips, back to back, totaling 5500 miles. I did not think my truck would make it safely this time around. I l More

by I Love My Kia - and so does my dog!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Worden
Aug 14, 2015 -

Lupient Kia Nissan responded

I really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that Mike provided you the best dealer experience ever! Thank you for your recommendation as well. If you have any further needs, do not hesitate to come back to see us. Kind regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 11, 2015

Aminah to the rescue Aminah is a super friendly and patient salesperson. She was great to work with. Listened to what we were asking for, and delivered. Great to work with More

by NewCar2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aminah Smulders
Aug 13, 2015 -

Lupient Kia Nissan responded

Thank you for your review! We are pleased to hear Aminah did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

August 02, 2015

Great experience If you are buying a new car stop in and see Brian Paulson, Great job! It was easy and Brian was helpful and answered all my questions. More

by Tee1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Paulson
Aug 04, 2015 -

Lupient Kia Nissan responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Brian was so positive. Thank you for your recommendations. We look forward to seeing you again! Kind regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

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