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Lundgren Honda of Greenfield - Service Center

Greenfield, MA

4.9
84 Reviews

84 Reviews of Lundgren Honda of Greenfield - Service Center

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August 07, 2024

Connie NEVER responded to my email. Second hand information was to call and ask for her. I had questions about wheel and tire warranty and wanted it in PRINT! Someone else did email me More

by twetherby1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Kendrick
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Very helpful and friendly service! I had an issue that was not fixed at the first visit, but Kelsie was very attentive and reached out directly to resolve the issue. I come to Lundg More

by Will S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsie Bardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

Awesome! Awesome! Awesome! I always enjoy spending time at this dealership, even though it is usually for car maintenance. The office is comfortable and the More

by HondaMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsie Bardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

HondaMom responded

See above review. 😁

Dec 20, 2023 -

Lundgren Honda of Greenfield responded

Thank you for the kind review! Our Lundgren Honda of Greenfield team is grateful for your continued support and looks forward to seeing you at your next visit!

Dec 20, 2023 -

HondaMom responded

Absolutely! You are very welcome! Happy Holidays to you all! ❤️

December 15, 2023

Service was great and efficient Kelsie the service advisor was super. Always go there to get my Honda serviced. More

by Res555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsie Bardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Lundgren Honda of Greenfield responded

Hey Res, thank you for your loyalty and for sharing your great service experience with Kelsie at Lundgren Honda of Greenfield! We'll see you next time! Safe travels!

December 09, 2023

Kelcie does a fabulous job. Like hanging with a good friend who is taking care of your business. The entire service crew is the best. More

by bo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lovering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Littlewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxx Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsie Bardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Dec 11, 2023 -

Lundgren Honda of Greenfield responded

We're so glad to know that you had a great experience with Kelcie and our service team at Lundgren Honda of Greenfield. We aim for everyone to feel like they are among friends here! Thanks for the review.

December 07, 2023

The best and the friendliest staff I’ve experienced from a dealership, I will definitely keeping doing business with Lundgren Honda More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Lundgren Honda of Greenfield responded

Hi Bryan! We're so glad to know that you had a positive experience with our team at Lundgren Honda of Greenfield. We look forward to continuing to do business with you!

December 06, 2023

Great experience work was done promptly at the price quoted. Highly recommend Scott at lundgren Honda More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Lundgren Honda of Greenfield responded

Bill, we're glad to know Scott and our team at Lundgren Honda of Greenfield provided you with a great experience. Thanks for the recommendation!

November 29, 2023

This was my first service experience with my new Ridgeline. I scheduled my service at 4,500 miles. The service staff informed me that the vehicle determines when the oil needs to be changed and se More

by pkpetersham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Lundgren Honda of Greenfield responded

Thanks for sharing your experience, pkpetersham! We're glad to know that our team at Lundgren Honda of Greenfield was able to assist you with your Ridgeline's service needs. Don't hesitate to reach out if you have any more questions in the future!

November 22, 2023

It was my first Service on my 2023 Honda Ridgeline. The service department was courteous, efficient and made a lasting impression on me that I’m glad I purchased and serviced my Ridgeline at Lundgren H More

by CAROLLAVALLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Lundgren Honda of Greenfield responded

Hey Caroll, we're delighted to know that your first service experience with our team at Lundgren Honda of Greenfield was a positive one. We appreciate the kind feedback and look forward to assisting you with your 2023 Honda Ridgeline needs in the future! Safe travels!

November 17, 2023

My service has always been excellent. Kelsey does a great job and is on top of things. More

by miltywilliams2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lovering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsie Bardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Lundgren Honda of Greenfield responded

Hey Milty, thank you for the 5-star rating! We're pleased that Kelsey provided you with great service during your visit. We'll see you next time at Lundgren Honda of Greenfield!

Nov 17, 2023 -

miltywilliams2 responded

Post my review please

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