Lumberton Kia

Ben friendly at first. When deal was not made he got up and left. Very unprofessional. Avoid at all cost. and left. Very unprofessional. Avoid at all cost. More

I dropped off my Kia on a Thursday and had to reach back out to them to get my car back that Monday. There were 5 pairs of shoes, jewelry, money, and all of my softball gear (i.e. bag, fielding glove, cleat out to them to get my car back that Monday. There were 5 pairs of shoes, jewelry, money, and all of my softball gear (i.e. bag, fielding glove, cleats, and softballs) missing when I got my car back. My console was also opened and scattered all over my passenger seat. I did not understand because the work that was done on my car was under the hood. After weeks of calling them for updates regarding the investigation, they said they could not do anything about it since it was none of the employees after "searching them and their cars." They also said, "The car may have been left unlocked by one of the workers, and Kia is not responsible for items left in the car." Weeks had gone by of me trying to reach out to them to get that answer, and I did not get an answer until I said I was going to file a police report. My car is not the type of car that someone would think to break into and go straight to the trunk for all of those items. The whole investigation was weird and how the dealership went about it, including ignoring my father's calls. In conclusion, I would not recommend taking your car to this dealership for work being done! More

They were sloppy because it was close to closing time. They left my glove box on the floor of the car with the screws out and on the floor and the guy who drove the car up had yo see the glove box on the They left my glove box on the floor of the car with the screws out and on the floor and the guy who drove the car up had yo see the glove box on the floor. Thsyd just not exceptable. I didnt bring my car in like that They charge for diagnosis that they are not sure that that's the problem the blower motor. He unplugged it and plugged it back up and its working find its was working when I brought it in bit it works when it wants to but it was already working. Seems like its the guessing game. I am very disappointed with Kia of Lumberton and the mechanics. I was in thete from 11am until almost 6:00pm. Very long day i paid alt of money a little over 900 dollars. And 114 I should of not had to pay for a guessing diagnosis . just really upset right now. They usually give good service. Might have to use another Kia dealer Mad customer Barbara Collins More

Awesome and very respectful. Very welcoming. I’ll recommend to anyone . Very professional and helpful recommend to anyone . Very professional and helpful More

I really had a nice Experience there they were kind and work with me with everything work with me with everything More

I took my KIA for a service check.. perfect care, and I will be back will be back More

GREAT experience!!! Charles Smalls went above and beyond to help me get my new baby!!! to help me get my new baby!!! More

This is my favorite place to shop for cars my second time around they have never failed me Super friendly always going above and beyond big shout out to Adrian Wilkins amazing job around they have never failed me Super friendly always going above and beyond big shout out to Adrian Wilkins amazing job More

Our salesman’s Ben was the absolute best! He was quick to greet us and answer each and everyone of our questions! Great Guy! Highly recommend! greet us and answer each and everyone of our questions! Great Guy! Highly recommend! More

Great price and great staff. I would Highly recommend visiting here when looking for a vehicle!! visiting here when looking for a vehicle!! More