Lumberton Kia
Lumberton, NC
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If your situation is difficult don’t even try. The salesperson showed zero concern about trying to help. I’ve spent a few days trying to communicate with a salesperson that doesn’t communicate. I’m a salesperson showed zero concern about trying to help. I’ve spent a few days trying to communicate with a salesperson that doesn’t communicate. I’m a buyer if they just tried. I hope the owner or GM reads this review….the poor communication and unwillingness to provide feedback on what I would need to purchase is just bad business. If it’s this hard to get someone to sell you a car I can’t imagine how they treat you after the sale. Buy from a company the appreciates you, not one that could care less. More
Lumberton kia was hassle free with an excellent staff.. from the trade value given on the internet being honored and all business no games. This was the best experience I've had buying cars from the trade value given on the internet being honored and all business no games. This was the best experience I've had buying cars More
Awesome experience and our salesman Ben McDonald did a fabulous job getting us what we wanted. Didn’t take long at all compared to other experiences at prior car dealerships fabulous job getting us what we wanted. Didn’t take long at all compared to other experiences at prior car dealerships More
We ALWAYS receive super service on our 2017 Kia Sorento purchased at Lumberton Kia in Lumberton, NC. Great purchase experience and top notch, quick friendly service with a shout-out to To Tim Tew. He and t purchased at Lumberton Kia in Lumberton, NC. Great purchase experience and top notch, quick friendly service with a shout-out to To Tim Tew. He and the others we've dealt with there are caring and friendly and will go out of their way to make everything right with their customers. Two of our neighbors each purchased a Kia from here upon our recommendation. Can only say the best about this dealership! We highly recommend them and will make our next purchase from this dealership. More
I bought a used car. They told me it needed to have the turbo replaced and that was all. They agreed to fix it as part of the purchase. I had the car 2 weeks and now it is in a different shop needing 4gran turbo replaced and that was all. They agreed to fix it as part of the purchase. I had the car 2 weeks and now it is in a different shop needing 4grand in repairs. Cracked head, bad head gasket, scored cam shaft. I dont expect them to buy the car back or cover all the repairs but it would have been nice if they could have at least responded to a phone call or email, maybe offered a loaner while it was fixed, or to fix it at a reduced rate, something. Nope the only response I get is a phone call in response to my email from a salesman trying to sale me another car. More
Lumberton KIA has done all my work for the past 20 years and I have been well pleased with the service completed. I will continue to have both my vehicles serviced by them. and I have been well pleased with the service completed. I will continue to have both my vehicles serviced by them. More