Lugoff Ford
Lugoff, SC
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694 Reviews of Lugoff Ford
We bought a 2008 Ford Escape from Roger Schmidt at Lugoff Ford and it was a low-stress experience. Roger came out into the cold rain to assist us to look at cars on the lot. He was friendly and knowledgeab Ford and it was a low-stress experience. Roger came out into the cold rain to assist us to look at cars on the lot. He was friendly and knowledgeable and did not try to pressure us to make a decision. All the staff were courteous and professional and we would certainly recommend them to others. They completed a list of tasks we requested even after the sale. We are very pleased with our Ford SUV and the entire experience at Lugoff Ford. More
From the time I arrived at the dealership Roger was a huge help. Roger came out and greeted me and put me at ease. I always have a high level of anxiety when looking to purchase a car. Roger was super huge help. Roger came out and greeted me and put me at ease. I always have a high level of anxiety when looking to purchase a car. Roger was super friendly and very knowledgeable about his products. The delaership is lucky to have a salesman like him. I am waiting to resolve some financial issues before I purchase, but when I do I will definitely buy from Roger. More
I must admit that I hate going to car dealerships. Everyone is so pushy and wants your business. I did not feel that way when I came to your dealership. Roger Schmidt was my salesman and I felt very Everyone is so pushy and wants your business. I did not feel that way when I came to your dealership. Roger Schmidt was my salesman and I felt very comfortable dealing with him. He as very informative and nice to deal with. I would recommend this dealership and Roger to everyone that I know. More
First off after reading the reviews I thought this dealer would be a great one to work with... BOY WAS I WRONG. They had a ford fusion for sale the was jacked up on price beyond belief; however, I really lik would be a great one to work with... BOY WAS I WRONG. They had a ford fusion for sale the was jacked up on price beyond belief; however, I really liked the color so I thought I would use some other sale ads as bargining power. I called and spoke with someone by the name Scott I believe who told me that he would knock $55.00 off the car. BIG DEAL THERE !!! anyways I was unable to get the other cars I found due to the deal being so great they sold before I got there, so I decided I would take the trip to Lugoff an hour away from where I live to get the car. The morning of I call Lugoff Ford to make sure the deal was still on and to my surprise not only had they tacked the wopping $55.00 they took off back on they also wanted to tack on a $400.00 docking fee that every other dealership normally waves. After arguing with the sales man some he put me on what he thought was hold, while he preceeded to talk and laugh about me to other employees while I heard the whole thing. Talk about professional!! Needless to say I DID NOT make a trip to lugoff that day but to COLEMAN FORD where I got a car with less miles same color and TONS better deal over a $1,000.00 cheaper. AND GUESS WHAT NO DOCKING FEE !!!! that they told me EVERY DEALER CHARGED. So at the end of the day I guess I can thank Lugoff Ford for leading me to a much better deal had you not been so RUDE I would have never found my car now !! :) More
The Sales person Scott was the best I have ever dealt with in 40 years of buying vehicles and owning a wide range. I would not have completed the deal except for the positive approach used by Scott, no with in 40 years of buying vehicles and owning a wide range. I would not have completed the deal except for the positive approach used by Scott, no badgering. The trade in experience was not good but never has been. Better to deal with getting rid of your trade in on your own. The Finance manager Scott was also friendly, but you must ask for the salesman Scott to have a good car shopping experience. Enjoying my Ford Raptor. More
I've been dealing with Richard for over 6 months. He has been very professional and friendly. I feel I received a good deal (Not a great deal) on my purchase. I hope the follow-up service is great. I was no been very professional and friendly. I feel I received a good deal (Not a great deal) on my purchase. I hope the follow-up service is great. I was not happy with the XZILON sealer that was applied. It appears that some of the product was applied to the chrome and gave it a dull appearance. I tried to wipe it off but it still appears dull. Richard told me to bring the vehicle back and they would take care of it. The problem is getting time to return to the dealership. The finance manager Scott was also very professional and friendly. I did not take the extended warranty. I may purchase the warranty last in the week. Overall, my purchase was fast and easily. I love my new F150. More
Gregg is so knowledgeable and attentive to detail that the work is complete from beginning to end; he makes sure that there are discounts available and will think ahead for the next time; then he explains the work is complete from beginning to end; he makes sure that there are discounts available and will think ahead for the next time; then he explains everything in detail as to the condition of the vehicle and what it needs to meet standards; finally, everything is done in a very efficient manner because he communicates well with the crew; consequently, the service on the vehicle is complete in the least amount of time because he is on top of everything!!! Thanks Gregg. More
Dealership worked very hard to fix all issues. I had problems with new car and they made sure I had a car to drive while the repairs were being made. Also gave me an extended warranty for my troubles. I problems with new car and they made sure I had a car to drive while the repairs were being made. Also gave me an extended warranty for my troubles. I am very happy with the service I received here. More
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Excellent experience with the Service Advisor and Dealership. Vehicle was promptly and accurately repaired. Service advisor was very courteous and polite. Would definitely return to this dealer for f Dealership. Vehicle was promptly and accurately repaired. Service advisor was very courteous and polite. Would definitely return to this dealer for future repairs. The waiting area was very clean and neat More