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Lugoff Ford

Lugoff, SC

4.3
692 Reviews

979 US-1

Lugoff, SC

29078

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692 Reviews of Lugoff Ford

January 27, 2011

I must admit that I hate going to car dealerships. Everyone is so pushy and wants your business. I did not feel that way when I came to your dealership. Roger Schmidt was my salesman and I felt very More

by Shelley127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Schmidt
January 26, 2011

First off after reading the reviews I thought this dealer would be a great one to work with... BOY WAS I WRONG. They had a ford fusion for sale the was jacked up on price beyond belief; however, I really lik More

by lsiverhus10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
several
Feb 09, 2011 -

Lugoff Ford responded

Lugoff Ford Lincoln Mercury wrote on 1/27/2011 11:10:30 AM: "As much as it pains me to learn of your experience I sincerely appreciate your bringing this to my attention. Only now that I'm aware can I make those changes which are clearly necessary to ensure this doesn't happen to anybody else. How can I make this up to you?" Mark Mason Jr General Manager. lsiverhus10 wrote on 1/29/2011 12:05:06 AM: An apology is good for me.. I know that it is not your fault this happened because you were in no way involved; and sometimes employees make bad decisions. Thanks for your concern and reply, it is greatly appreciated. Have a great day !! Lauren --------------------------------------------------------------------------------

October 27, 2010

The Sales person Scott was the best I have ever dealt with in 40 years of buying vehicles and owning a wide range. I would not have completed the deal except for the positive approach used by Scott, no More

by Raptor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott and Scott
October 20, 2010

I've been dealing with Richard for over 6 months. He has been very professional and friendly. I feel I received a good deal (Not a great deal) on my purchase. I hope the follow-up service is great. I was no More

by devildawg_57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Leadingham
September 27, 2010

Gregg is so knowledgeable and attentive to detail that the work is complete from beginning to end; he makes sure that there are discounts available and will think ahead for the next time; then he explains More

by millvc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Pendelton
September 25, 2010

Dealership worked very hard to fix all issues. I had problems with new car and they made sure I had a car to drive while the repairs were being made. Also gave me an extended warranty for my troubles. I More

by richess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Leadingham, Scott Mims
September 17, 2010

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by Purkhiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREGORY PENDELTON
September 15, 2010

Excellent experience with the Service Advisor and Dealership. Vehicle was promptly and accurately repaired. Service advisor was very courteous and polite. Would definitely return to this dealer for f More

by golfer49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Pendleton
September 11, 2010

I have purchased several and take all my vehicles to Lugoff Ford for service. I always receive exceptional and professional service from Greg (Service Advisor) and Vinny (mechanic), and I am getting to More

by Charles Swain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Pendelton, Chris Ervin, Vinny Spinelli
September 10, 2010

I always take my vehicle to this dealership and as always they do a really great job. The experience is always an enjoyable one. The service staff are always help full. All my questions are answered in a tim More

by no1molo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Pendelton & Chris Ervin