Lugoff Ford

We were looking for a pre-owned 4x4 truck in good condition. Our salesman was Randy Taylor who greeted us in the parking lot. Randy was super nice and professional. The first truck we drove did not m condition. Our salesman was Randy Taylor who greeted us in the parking lot. Randy was super nice and professional. The first truck we drove did not meet our expectations so Randy helped us locate another at the dealership. It was above our budget but after driving it we decided to make a deal. After further discussion with Randy we learned this was his first day on the job and we were his first customers. His enthusiasm was most impressive and we left feeling like we had made a new friend. I think Randy will go far in this business. More

Caleb, Josiah and the whole staff at Lugoff Ford were great!! Great experience as always!! great!! Great experience as always!! More

It’s a great place to purchase a vehicle, they go above and beyond to get the best deal for you. Caleb Chapman, Justin and Jennifer were awesome! and beyond to get the best deal for you. Caleb Chapman, Justin and Jennifer were awesome! More

Car buying was easy and the sales associates were great! I have already told so many friends about the fabulous service we received! I have already told so many friends about the fabulous service we received! More

Terrible Experience here service department is terrible and sale department didn’t work with me fixing my issue !! I have own the vehicle almost 4 weeks and it’s to there shop three times !!never again w and sale department didn’t work with me fixing my issue !! I have own the vehicle almost 4 weeks and it’s to there shop three times !!never again will I do business with this horrible dealership More

Great service department! They staff were courteous, and took the time to keep us informed. They obviously value customer service. They staff were courteous, and took the time to keep us informed. They obviously value customer service. More

From West Columbia, SC. Drove 45 minutes cause I heard great things about your sales person Justin Williamson. He didn't disappoint us. By luck, he gave us to try 3 RED c Drove 45 minutes cause I heard great things about your sales person Justin Williamson. He didn't disappoint us. By luck, he gave us to try 3 RED cars, but the 3rd one was the Ford Escape and we enjoy. Love your sales person Chris who worked his magic to work it around our price range. Thank you Lugoff ford! It was a great experience. More

I normally don't like to criticize but I felt I needed to. Bought my 2011 Ford F250 diesel last Sept. from Lugoff Toyota who both (Lugoff Toyota and Lugoff Ford) are owned by the same owner. I had an appt to. Bought my 2011 Ford F250 diesel last Sept. from Lugoff Toyota who both (Lugoff Toyota and Lugoff Ford) are owned by the same owner. I had an appt. at Lugoff Toyota last week and brought it in for a service that was purchased for unlimited oil changes. They informed me that they don't do Diesel oil changes. So I was informed to go to Ford and set up an oil change. Made an appt. for 8:30am today Weds. 7-13. Got there at 8:25 and I figured it would only take less than a 1/2 hr. to 45 min. to get this accomplished. At 9:45 (since no one contacted me), I walked back to service and found my truck pulled off to the side. I asked service why it was not done. He told me there was no bay available (tech got behind) and was told that it would be going in soon, It would have been nice if someone would have contacted me to let me know the situation. At 10:25 they came and told me it was completed. This was an unacceptable experience. Will have to come back at the next 5k miles and hope next time I will have a more pleasant outcome. For something that should have taken no more than 45 mins took 2 hours. Had to push my other appt. that I had for later. I always thought that the service dept. would vacuum the vehicle when completed. Guess I was wrong. Even though I don't really care for walmart TLE at least would vacuum out the vehicle. BTW, Don't know where these numbers came from but it was posted the truck had 54,385 when delivered in Dec-21 but actually it had 66,000 when I drove it off the Toyota lot. Sept of 2021. Looks like a large discrepancy. More

Met him on Facebook made an appointment and mat today. An was very satisfied with my new car. He explained everything and was very kind. Thanks Joseph again. An was very satisfied with my new car. He explained everything and was very kind. Thanks Joseph again. More

Staff was respectable and was easy to work with. Mat Davenport really helped me out. Mat Davenport really helped me out. More