Lugoff Ford

Horrible experience I went to Lugoff ford to look at the F150s, I live in Columbia so its about a 30 min drive or so. I got there in the afternoon and a New F150 caught I went to Lugoff ford to look at the F150s, I live in Columbia so its about a 30 min drive or so. I got there in the afternoon and a New F150 caught my eye so I tried it out, I did decide to buy it so by the time I got done, they were ready to close, I got in and noticed that they did not top off the vehicle, it was so late by then that I didn't care so on my way home the TPS sensor went off, I did pull over on the highway to make sure I didn't have a flat, but they were just low, so I got home and the next day I went back to lugoff to try to rectify the issue they took it into the garage when they got done I had asked which tire was low, but they said they were all low (when I bought the truck supposedly they were filled with nitrogen), well ok so they did give me a full tank of gas and detailed it. later on I opened the tail gate and saw that the left tail light screws were half way undone which was weird, then I had crawled up under the truck and there was a dent in the wheel well ( I guess that's why they put a bed liner in it). This was a brand new truck so I didn't even think to give a thorough inspection, warning to buyers if you plan on purchasing a vehicle from there you might want to really look it over. Its been a while since I bought it but it still really bugs me, just wanted everyone else to know what to expect More

Very good experience Kaci was an awesome person to deal with. The dealership was very friendly also. I will most definitely shop for my next truck there in the future. Kaci was an awesome person to deal with. The dealership was very friendly also. I will most definitely shop for my next truck there in the future. More

The absolute best customer service and pricing I ran across this dealership while surfing the internet for Ford F-150 trucks. While this dealership was a distance from me and there were several in I ran across this dealership while surfing the internet for Ford F-150 trucks. While this dealership was a distance from me and there were several in my immediate area, I was tempted to explore its advertisement. Upon arrival I was introduced to Kaci who was nothing but a true professional. For the first time in my life I purchased a vehicle (F150 XLT) within an hour. My entire family fell in love with this truck. This being my first Ford truck I was completely blown away with the ride and service. I came into service department about 3 weeks later for some help in after market accessories. While there I looked around the showroom and immediately fell in love with the Lariat. In less than 30 days I found myself trading my brand new truck for a brand new 2016 Lariat. Most could not understand why I bought two of the same trucks in less than 30 days. I simply said it was the experience! Kaci and Richard were very accommodating and made both of my my transactions almost seamless. I have spent most of my time since this purchase doing two things, 1 telling others about my experience at Lugoff Ford with Kaci and Richard and 2 working almost daily to keep my son and my wife from taking my truck. My grandkids when visiting my home don't wanna ride in anything else except my 2016 Ford F-150 Lariat. Thanks Kaci and Richard More

Great experience I bought a car from Lugoff ford a few months ago. Kaci Glover was one of the best salesmen, I have ever worked with. She made sure the process went s I bought a car from Lugoff ford a few months ago. Kaci Glover was one of the best salesmen, I have ever worked with. She made sure the process went smoothly and that I was well taken care of. The guys over in the finance department got the job done in a timely manner which was awesome. Overall, I had a great experience at Lugoff ford. More

Purchase of F150 Decided to give this dealership a try since I live in Florence and work in Columbia, after my hometown dealer and I could not come to terms on a new t Decided to give this dealership a try since I live in Florence and work in Columbia, after my hometown dealer and I could not come to terms on a new truck. The sales consultant that greeted me (Deion) was very friendly and listened to the needs I had in a truck. He had the inventory manager search for the truck with the specific options that I had to have. Two were found, one on the lot and another at a different dealer. The one on the lot was a little higher priced than I was planning on, and even though they did offer a great price, we could not get to the place I needed to be. However, we were able to work out a great deal on the other truck, and they had it for me in a couple of days. All of our negotiation was friendly and professional, and I'm very happy with the truck and the price I ended up with. More

2nd time around Went to Lughoff Ford initially looking for a new Ford truck. The dealership was eager to help me find the right match. After a month of looking at new Went to Lughoff Ford initially looking for a new Ford truck. The dealership was eager to help me find the right match. After a month of looking at new trucks I decided to purchase a used truck instead. Lughoff Ford was able to show me a used truck in 2 sizes, helping me decide on the vehicle I purchased. More

Great experience This was one of the best car buying eperiences ever. Baker was so friendly and positive and made it that much easier. Everything ran smoothly and ever This was one of the best car buying eperiences ever. Baker was so friendly and positive and made it that much easier. Everything ran smoothly and everyone was personal which was also a good plus!! If I ever buy another car I will be coming back to lugoff Ford. More

Personable and Professional I had such an amazing experience at Lugoff Ford in Elgin, SC that I brought my wife back to purchase a vehicle two days later. Kaci Glover is quite t I had such an amazing experience at Lugoff Ford in Elgin, SC that I brought my wife back to purchase a vehicle two days later. Kaci Glover is quite the asset to this dealership and her professionalism is unmatched. Richard worked out the financing like a pro and as a result I got the vehicle I wanted at a better price point than I expected. I have been back for an oil change and to pick up some accessories and have been treated great each time. Thank you Kaci & Richard. More

It was great! Nice environment. Friendly people. Lugoff Ford helped me! Got the car I wanted. It was a great experience. I left happy and filled with joy. Very pleased with my first purchase. Lugoff Ford helped me! Got the car I wanted. It was a great experience. I left happy and filled with joy. Very pleased with my first purchase. More

Great Dealership I have purchased both my vehicles from this dealership. Always great service. Kaci was extremely sweet and I enjoyed her helping to find the vehicle w I have purchased both my vehicles from this dealership. Always great service. Kaci was extremely sweet and I enjoyed her helping to find the vehicle we needed and wanted. If you stop by Lugoff Ford be sure to ask for Kaci! More