Lugoff Ford

Fantastic They weren't pushy I told them what I wanted and they went and got a list of vehicles that I wanted and showed me them and I got everything I wanted a They weren't pushy I told them what I wanted and they went and got a list of vehicles that I wanted and showed me them and I got everything I wanted and more. More

Wonderful The staff were all so friendly. It was an easy process. From the internet to the showroom the staff at lugoff ford were wonderful!!! My salesman Reggi The staff were all so friendly. It was an easy process. From the internet to the showroom the staff at lugoff ford were wonderful!!! My salesman Regginald was very concerned about my comfort during the process. After being in a car accident that left me with a totaled car, 5 broken ribs, and a broken ankle this was refreshing!! They even followed my husband home with my new car because I had not been cleared to drive yet! Now that's what I call customer service!! Great Job!!! More

Bakertastic! Awesome! Baker is amazing, she definitely helped me find the perfect car I needed. She was friendly and hilarious, the overall company that works there were al Baker is amazing, she definitely helped me find the perfect car I needed. She was friendly and hilarious, the overall company that works there were all fantastic and patient. They helped me get into a better car, and affordable for a college student. I loved that they will work with you, and kept a cheery face even though they were there late! Thanks you guys so much! I appreciate you all! More

Great Reggie Brown is the man to see. Great salesman. Will come back and refer friends and family members to come to this dealership. You want be disappoin Reggie Brown is the man to see. Great salesman. Will come back and refer friends and family members to come to this dealership. You want be disappointed. More

F150 Shopper Baker and Markus were really helpful in finding the truck I was looking for. I was very satisfied with the service, and friendly attitude they showed Baker and Markus were really helpful in finding the truck I was looking for. I was very satisfied with the service, and friendly attitude they showed me. More

Awesome!! We had a great experience. Everyone was very friendly. Baker was awesome. She answered all our question and we got exactly what I wanted. Thank you lu We had a great experience. Everyone was very friendly. Baker was awesome. She answered all our question and we got exactly what I wanted. Thank you lugoff ford. More

Horrible experience I went to Lugoff ford to look at the F150s, I live in Columbia so its about a 30 min drive or so. I got there in the afternoon and a New F150 caught I went to Lugoff ford to look at the F150s, I live in Columbia so its about a 30 min drive or so. I got there in the afternoon and a New F150 caught my eye so I tried it out, I did decide to buy it so by the time I got done, they were ready to close, I got in and noticed that they did not top off the vehicle, it was so late by then that I didn't care so on my way home the TPS sensor went off, I did pull over on the highway to make sure I didn't have a flat, but they were just low, so I got home and the next day I went back to lugoff to try to rectify the issue they took it into the garage when they got done I had asked which tire was low, but they said they were all low (when I bought the truck supposedly they were filled with nitrogen), well ok so they did give me a full tank of gas and detailed it. later on I opened the tail gate and saw that the left tail light screws were half way undone which was weird, then I had crawled up under the truck and there was a dent in the wheel well ( I guess that's why they put a bed liner in it). This was a brand new truck so I didn't even think to give a thorough inspection, warning to buyers if you plan on purchasing a vehicle from there you might want to really look it over. Its been a while since I bought it but it still really bugs me, just wanted everyone else to know what to expect More

Very good experience Kaci was an awesome person to deal with. The dealership was very friendly also. I will most definitely shop for my next truck there in the future. Kaci was an awesome person to deal with. The dealership was very friendly also. I will most definitely shop for my next truck there in the future. More

The absolute best customer service and pricing I ran across this dealership while surfing the internet for Ford F-150 trucks. While this dealership was a distance from me and there were several in I ran across this dealership while surfing the internet for Ford F-150 trucks. While this dealership was a distance from me and there were several in my immediate area, I was tempted to explore its advertisement. Upon arrival I was introduced to Kaci who was nothing but a true professional. For the first time in my life I purchased a vehicle (F150 XLT) within an hour. My entire family fell in love with this truck. This being my first Ford truck I was completely blown away with the ride and service. I came into service department about 3 weeks later for some help in after market accessories. While there I looked around the showroom and immediately fell in love with the Lariat. In less than 30 days I found myself trading my brand new truck for a brand new 2016 Lariat. Most could not understand why I bought two of the same trucks in less than 30 days. I simply said it was the experience! Kaci and Richard were very accommodating and made both of my my transactions almost seamless. I have spent most of my time since this purchase doing two things, 1 telling others about my experience at Lugoff Ford with Kaci and Richard and 2 working almost daily to keep my son and my wife from taking my truck. My grandkids when visiting my home don't wanna ride in anything else except my 2016 Ford F-150 Lariat. Thanks Kaci and Richard More

Great experience I bought a car from Lugoff ford a few months ago. Kaci Glover was one of the best salesmen, I have ever worked with. She made sure the process went s I bought a car from Lugoff ford a few months ago. Kaci Glover was one of the best salesmen, I have ever worked with. She made sure the process went smoothly and that I was well taken care of. The guys over in the finance department got the job done in a timely manner which was awesome. Overall, I had a great experience at Lugoff ford. More