Lugoff Ford

Robert -updated 01/05/19 Robert was attentive and understanding with my situation. I went in with a number in my head and him and his associates delivered. Test drive was stre Robert was attentive and understanding with my situation. I went in with a number in my head and him and his associates delivered. Test drive was stress free, the car was clean and cleaned again. Robert was great, however Lugoff ford sold a car and didn’t disclose steering issues. It wasn’t until the car showed tire wear after 90 days that the alignment was brought into question, and the severity of the situation came out. After spending all of this money on a car, I had to spend more money on a set of tires, and a complete alignment including a subframe adjustment to get the car in spec. Inspect your cars. More

New car search Our salesman, Robert Treadway was very professional and did everything he could to make our experience as pleasant as possible. The atmosphere was fri Our salesman, Robert Treadway was very professional and did everything he could to make our experience as pleasant as possible. The atmosphere was friendly, and everyone we came in contact with made us feel like we were the only ones there. It was a long night, and my husband and I apologized for keeping them so late, but no one seemed to mind. Long story short, we left the dealership feeling like we made new friends. Thanks Robert! More

Lugoff Ford exceeded my expectations. I have purchased over 20 new cards in my life and pretty much know what to expect when i head out to a dealer to look at cars/trucks. Lugoff Ford did I have purchased over 20 new cards in my life and pretty much know what to expect when i head out to a dealer to look at cars/trucks. Lugoff Ford did an excellent job right from the beginning. John Hill greeted me within seconds of arriving on lot and the entire transaction was excellent. Also wanted mention that working with Caleb Chapman was excellent and he worked hard to find the exact truck I wanted and made sure it had what i expected and wanted. I will certainly see John Hill for my future needs. Again, thanks for a great experience and i would shop there again. More

John Hill is the best salesman of Ford Lugoff! This is the second time we dealt with John Hill and everything went on smoothly pre, during and after sales transaction. He's so calm, friendly and pa This is the second time we dealt with John Hill and everything went on smoothly pre, during and after sales transaction. He's so calm, friendly and patient and everything you could ask for a car salesman. With John, everything is easy and uncomplicated. My fellow marine vet Chris Nimmons also helped us in this transaction along with John and he was the one who told us about the military appreciation cash bonus, but it was John who facilitated it. More

Happy and Content I am happy and content with my new car after explaining to John what I wanted in a car and price range. He made it so easy and relaxing experience for I am happy and content with my new car after explaining to John what I wanted in a car and price range. He made it so easy and relaxing experience for me. More

Amazing Experience I wasn’t able to finish my deal on the car that I desperately wanted because of my lack of credit but I could tell the sales team was doing everything I wasn’t able to finish my deal on the car that I desperately wanted because of my lack of credit but I could tell the sales team was doing everything they could to try to get me in the car I wanted. When it didn’t work out they didn’t try to push me into a new car and they are going to update and check on me in a few months when they get more inventory and I get a longer credit history! Jennifer was my sales consultant and helped me through all the paperwork and the test drive and had a wonderful personality. Even though Caleb was very busy he came out and explained to me why it wouldn’t work and let me know that he would do everything he could to get me the car I wanted. I would 100% recommend this dealership! More

After sale service horrible They sold me a truck with only one key and it was broken.I called them about it and they stalled and blew me off.Never called me back. Then they said They sold me a truck with only one key and it was broken.I called them about it and they stalled and blew me off.Never called me back. Then they said it was not their fault and chrged me over $200 for a new key! They are crooks! More

Jennifer is Knowledgeable and Helpful! I had a few phone conversations with Jennifer over a period of a few days. She was knowledgeable about the Ford products, and very willing to help me I had a few phone conversations with Jennifer over a period of a few days. She was knowledgeable about the Ford products, and very willing to help me find what I was looking for. As it turns out, I found the Explorer I wanted at another dealing, but, none the less, working with Jennifer was a really good experience for me. I feel comfortable saying that if anyone is looking for a vehicle, and you want someone that will help you explore your options, Jennifer would be a really good person to talk to. More

Made things right! A few weeks ago I posted that I had a bad experience at this dealership. I would like to now update my previous post. After being contacted by Mr. R A few weeks ago I posted that I had a bad experience at this dealership. I would like to now update my previous post. After being contacted by Mr. Richard Andrews and his request for things to be made right, I agreed. He worked to get me into another car that I felt comfortable with. He was nothing but professional and was concerned not only with my experience at the dealership but also making sure I left as a satisfied customer. Thank you to Mr. Andrews and also Jennifer Shoup for making my latest car buying experience a positive one! More

Great experience This dealearship was very easy to have business with. They made me feel comfortable while I was there looking for the right car for me. This dealearship was very easy to have business with. They made me feel comfortable while I was there looking for the right car for me. More