Lugoff Ford

Very satisfied with my experience I had a wonderful experience with this ford dealership. My car was in need of repair and their service team got me back on the road. The guy who was i I had a wonderful experience with this ford dealership. My car was in need of repair and their service team got me back on the road. The guy who was in contact with me, Markus, kept me in the loop every step of the way, and explained everything that needed to be done to my car. It was even fixed a day earlier than what was expected. More

Sales Manager is an Ace! I purchased a new truck and cannot think higher of a car salesman than I do of the Sale Manager at this location. We had a new salesman initially and I purchased a new truck and cannot think higher of a car salesman than I do of the Sale Manager at this location. We had a new salesman initially and this Sales Manager got immediately involved to massage the process along. I changed vehicles in the deal overnight to watch my expenses and he was very accommodating. I did not like the $2500 addendum on every vehicle that this dealership offers for the 1 year subscription of ding removal, lost key replacement, tinted side windows, and edge guards. These add ons has a large profit margin for the dealership is why they do it to every vehicle, but it does not add value for the consumer. Regardless, I took the deal so I owned the responsibility for it. I hope they see the error in their ways and eliminate it at some juncture. This is the 5th Truck that Ive purchased from this dealership. Since purchasing it Ive experienced minor problems in the manufacturing of the truck that was not the dealerships fault. Chris has taken an interest in our needs and has been more than welcoming to help address the smallest of details... after the deal has closed and probably has no obligation to do so. Its like an honor code with him and the team. I could have not been more impressed. I hope this dealership realizes how important he must be for them. Lastly, the business manager demonstrated great hospitality. Even the GM demonstrates a level of professionalism that pleasantly surprised us. More

Great service Everyone was very helpful and timely in delivery and responses. I would recommend the dealership for anyone who is looking for a new car in the area Everyone was very helpful and timely in delivery and responses. I would recommend the dealership for anyone who is looking for a new car in the area More

great experience Great dealership with friendly low pressure sales staff, worth the drive to Lugoff. The gave an exceptional offer on our trade in and we love the new Great dealership with friendly low pressure sales staff, worth the drive to Lugoff. The gave an exceptional offer on our trade in and we love the new suv. Shop Lugoff Ford More

Mazda MX5 rf Saw their advertised price on 9/10/2019 and called at 9am. John Hill answered and looked up information for me. Asked a few questions and within 10 mi Saw their advertised price on 9/10/2019 and called at 9am. John Hill answered and looked up information for me. Asked a few questions and within 10 minutes Justin called me back with answers. Arived at dealership around 1:30 (75 miles away) and John met us. Very personable guy. Test drove and was pleased with condition of 2019 MX5. Made decision to purchase and did the paperwork. Great price for this pre-owned Mazda. Would recommend John and Lugoff Ford.. More

Too easy Great dealership to deal with. John is so willing to help and commuted to customer satisfaction. They listen to what you want and really make an effor Great dealership to deal with. John is so willing to help and commuted to customer satisfaction. They listen to what you want and really make an effort to deliver. They did not waste our time. Made the deal, did the paperwork quickly and got us out with the vehicle we wanted without wasting our time. Best car buying experience ever! More

F150 PURCHASE John & Caleb did an outstanding job in getting me in the vehicle that I wanted as well as the monthly payment that I feel comfortable with. GREAT ove John & Caleb did an outstanding job in getting me in the vehicle that I wanted as well as the monthly payment that I feel comfortable with. GREAT overall experience! More

Awesome Service Thank you Megan and Jessica along with the service staff for helping me get my truck squared away! Very helpful and good to work with. Thank you Megan and Jessica along with the service staff for helping me get my truck squared away! Very helpful and good to work with. More

Friendly staff I always have a wonderful experience at Lugoff Ford. This visit was for a service/oil change. In less than an hour I was on my way. I always have a wonderful experience at Lugoff Ford. This visit was for a service/oil change. In less than an hour I was on my way. More

Great experience . Staff was answering all my questions. Spoke to a guy named khaleel & he broaden my aspect of the type of car I wanted to purchase. . Staff was answering all my questions. Spoke to a guy named khaleel & he broaden my aspect of the type of car I wanted to purchase. More