Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

Three appointments to find a problem and 3 different repairs. No confidence it will be fixed. First time was brakes replaced. Didn’t fix it. Then caliper replaced. Didn’t fix it. Now full both sides con repairs. No confidence it will be fixed. First time was brakes replaced. Didn’t fix it. Then caliper replaced. Didn’t fix it. Now full both sides control arms for $1600 and have no idea if when I pick up it will be fixed. More

Great staff.great service. Will always have my vehicles serviced with them...they are very accommodating to our needs and easy to have our needs met. serviced with them...they are very accommodating to our needs and easy to have our needs met. More

Service center is somewhat improved since the last time I was there, it is still below par. New service writers are an upgrade. Poor communications is still a problem was there, it is still below par. New service writers are an upgrade. Poor communications is still a problem More

As always quality craftsmanship from lucas jeep. My Jeep is worked on exclusively from this dealership. Joe is one of the bestvtevnitions I've ever worked with. is worked on exclusively from this dealership. Joe is one of the bestvtevnitions I've ever worked with. More

I love taking my Jeep to Lucas in lumberton. The service advisors are very knowledgeable and always communicate with me on what’s being done on my vehicle. I trust them to do things right and always get the advisors are very knowledgeable and always communicate with me on what’s being done on my vehicle. I trust them to do things right and always get the job done efficiently and with great attention to detail. More

Great service visit at Lucas Jeep. The service desk was efficient and pleasant and the recall work on my 2018 Renagade was completed within an hour. In addition, the soft pretzels in the waiting room were efficient and pleasant and the recall work on my 2018 Renagade was completed within an hour. In addition, the soft pretzels in the waiting room were delicious. More

This was my first visit at Lucas Chrysler Jeep Dodge. The service was great. My diagnosed and repaired in a timely fashion. I will continue to bring all my vehicles here for service! service was great. My diagnosed and repaired in a timely fashion. I will continue to bring all my vehicles here for service! More

Megan and mike are always a pleasure to work with. Always very professional and courteous. the technicians always explain everything fully on why and what they are doing very professional and courteous. the technicians always explain everything fully on why and what they are doing More

Great service performed by nice and courteous people. They explained the service that could be done on the vehicle but did not push me to do any of it This was the first time in Lucas jeep for service a They explained the service that could be done on the vehicle but did not push me to do any of it This was the first time in Lucas jeep for service and one of the few times I felt that the dealership was really out for my best interest. Thank you More

I brought my Durango in for a factory recall. I made an appointment and had a very short wait after I arrived. The service was performed in a timely manner. appointment and had a very short wait after I arrived. The service was performed in a timely manner. More