Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

Very friendly explained what needed to be done, had to order part they got part in a week. Took me right in and repaired my truck. Excellent Service order part they got part in a week. Took me right in and repaired my truck. Excellent Service More

Great service! It was very easy to schedule, thorough and quick! Thank you very much! It was very easy to schedule, thorough and quick! Thank you very much! More

Strong customer service and focus on the needs and required attention to the vehicle overall. Got an explanation of the issue when I asked about it required attention to the vehicle overall. Got an explanation of the issue when I asked about it More

Service Advisor Kate Fure and Service Manager Bob were so nice and professional. They kept me very well informed of the progress of finding out my recurrent challenging dashboard warning lights. They expla nice and professional. They kept me very well informed of the progress of finding out my recurrent challenging dashboard warning lights. They explained everything to me in a way that I completely understood. Great teamwork … in and out in about 2” 15” … all fixed and Jeep running great !! More

They go above and beyond and have keep my vehicles running at top preference. Needed part tho time and they have brought them in three days. Great Team! running at top preference. Needed part tho time and they have brought them in three days. Great Team! More

Always a pleasure when going to Lucas. Vehicle fixed right the first time and the staff is great! Vehicle fixed right the first time and the staff is great! More

My truck door has been opening and closing on its own. The people at the dealership asked me if I have changed the alternator, to which I said yes. They said I have to change it again. So I changed it aga The people at the dealership asked me if I have changed the alternator, to which I said yes. They said I have to change it again. So I changed it again because they said that’s the reason this was happening. After spending $360 on a new alternator, the problem was not fixed. I went back to the dealership and this time they said I have to change the latch. I asked them will that actually solve the problem, they said no that’s just what we’re starting with, if it doesn’t work we’ll try something else. I suggested we check the wires and everything but they insisted on what they were saying. I wasted $360 because they did not know what they were talking about. I went to someone else who fixed the problem with $70. Go to someone who has knowledge in what they do. More

Service writers were great and got me in right away. No problems at all. Thanks. No problems at all. Thanks. More

Very nice, not pushy about getting extra things done. Listens to what the customer wants. Listens to what the customer wants. More

Always get our Jeeps serviced there. Never had a problem and I feel like they do it right. Although, the last service I scheduled through their web site and requested a loaner vehicle an Never had a problem and I feel like they do it right. Although, the last service I scheduled through their web site and requested a loaner vehicle and receive at least a yes or no before i left my car. Was told not a problem and someone would call before my service date. Never got a call or answer and had to reschedule my service. Fortunately I got the vehicle in just before it broke down. More