Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

The service writers are good but the dealership needs more loaner cars for customers that have vehicles with recalls at least. My Jeep took 6 days (including the weekend) to fix a recall and I have 4 kid more loaner cars for customers that have vehicles with recalls at least. My Jeep took 6 days (including the weekend) to fix a recall and I have 4 kids with a husband who travels a lot. It was not an easy task to work around no vehicle for that long with kids. More

Appt was quick and easy. Was first appt using the Jeep Wave Program and it was easy to do. Was first appt using the Jeep Wave Program and it was easy to do. More

JEFF IN SERVICE IS ALWAYS VERY KNOWLEDGEABLE, HONEST, AND HELPFUL! I will be returning for ALL my service needs HELPFUL! I will be returning for ALL my service needs More

Had a problem with my 2016 Jeep diesel. Turned out to be a warranty issue. Representative was great and kept me updated Turned out to be a warranty issue. Representative was great and kept me updated More

I had my oil changed in October and it cost me $95. I was there this past Friday, which was about 5 months later, and the bill was $145. Same service, same truck. I arrived earlier that morning to be d I was there this past Friday, which was about 5 months later, and the bill was $145. Same service, same truck. I arrived earlier that morning to be dine before my wife arrived for her Wrangler service that included 2 recalls. The main recall was the lithium battery issue. She was told she would have to leave the car for 4 days for this service and there weren't any available rental vehicles available to her. When she made this appointment, she was not informed of any of this. Not the first time something like this happened. Last time, we were told it would tak into the next day. I drove my vehicle and dropped her off. We decided to go out for dinner. Before we even got there, 15 -20 minutes later, we got a call stating it was completed. She could have driven there and waited without taking a second vehicle. They just lost 2 customers. Never going there again More

Awesome work as usual. The technician always work hard and get the job done the right way. The technician always work hard and get the job done the right way. More

Service was great! Appointment started on time and the communication along the way was great. Appointment started on time and the communication along the way was great. More

Excellent very very good. I drive to Lumberton from Philadelphia to have my Jeep serviced by Lucas!!! I drive to Lumberton from Philadelphia to have my Jeep serviced by Lucas!!! More

The team at the front desk of service were extremely communicative and polite. They kept me updated every step of the way with the service of my vehicle. communicative and polite. They kept me updated every step of the way with the service of my vehicle. More

Made an appointment, held my car for two days before even looking at it. Then said they had to order parts. Brought back in and they changed the parts and still have the same problem. looking at it. Then said they had to order parts. Brought back in and they changed the parts and still have the same problem. More