Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

I’ve been going to Lucas dodge for 5years always good service nice people I would recommend to anyone my dodge great car great on gas service nice people I would recommend to anyone my dodge great car great on gas More

Had a stripped oil drain plug replaced and oil change. A competitor oil change place couldn’t remove the drain plug. Lucas Dodge Service department was able to get it removed and replaced. competitor oil change place couldn’t remove the drain plug. Lucas Dodge Service department was able to get it removed and replaced. More

I was happy with the service. I arrived early and was willing to wait but they took my car right back. Everything in the waiting room was clean and distanced. I was kept informed about the progress of my willing to wait but they took my car right back. Everything in the waiting room was clean and distanced. I was kept informed about the progress of my vehicle. More

Nice job. Fixed my exhaust manifold leak and inspected the vehicle. I had it services they found the leak and went over and above what was required. the vehicle. I had it services they found the leak and went over and above what was required. More

I can not thank Lucas CHRYSLER JEEP DODGE enough! The appointment was easy to obtain and service was done in timely manner! 50,000 mile service is complete- thank you! appointment was easy to obtain and service was done in timely manner! 50,000 mile service is complete- thank you! More

They always are accommodating to my schedule. They drove to get a part to finish the job faster instead of waiting to get it next day. Much appreciated! to get a part to finish the job faster instead of waiting to get it next day. Much appreciated! More

Lucas never disappoints on service, I feel confident they will be fair and professional. My time is always one of their considerations preforming their tasks with promptness. will be fair and professional. My time is always one of their considerations preforming their tasks with promptness. More

I have always had great service at Lucas Dodge. The I have always had great service at Lucas Dodge. The service manager, Mike, is an outstanding and knowledgeable individual that has always been hone I have always had great service at Lucas Dodge. The service manager, Mike, is an outstanding and knowledgeable individual that has always been honest and forthright about service issues with my vehicles. His professional bearing is one of the biggest reason I bought my new Ram Classic. I will continue to use their service department in the future. More

Brought my car in for warranty work and another stress free experience and top notch customer service. Mike Matonti got the parts ordered to handle my warranty repair, made sure I had a vehicle while they free experience and top notch customer service. Mike Matonti got the parts ordered to handle my warranty repair, made sure I had a vehicle while they worked on the car, and communicated the whole way while my vehicle was in the shop 5 ⭐️’s isn’t enough for this service crew an manager thanks Again Mike! More

Vince and Meghan were great. I never really have a problem with the service desk it’s the guys In the back that needs attention. One visit I was told I needed a 1200 dollar break job when I had 80 per problem with the service desk it’s the guys In the back that needs attention. One visit I was told I needed a 1200 dollar break job when I had 80 per cent on my pads. Another.i was told something wasn’t covered by the extended warranty when it was. This time I was there to have a FON programmed because one of the original was lost. I understood the fact that they were not mopar fobs. I purchased 2 off of amazon for 35 instead of 225 for a mopar fob. I also understood that there might be a chance it wouldn’t take the programming. So the tech comes out and says both are good to go. I pay and go out to the van. I push the unlock key and my rear hatch opens. I push the rear hatch button and the panic alarm goes off. I go back in and tell Vince the situation and he gets the tech and I show him the issue. And he goes into the speech of how it’s not mopar. I explain to him I understand all that but you said it was good to go. Didn’t you try the buttons? And he started his speech again and add it said it was programmed. Again I ask but you didn’t check the buttons. He finally admits this but addds again it said it was programmed. My point in this exercise is to show he didn’t really check to see if the keys worked. We went back in and talked to Vince. I explained the situation and once again I get the not oem parts. So again I explain the point the tech didn’t really check the fobs anyway Vince agreed I could return the ones to amazon and we could try again at no charge. It seems the tech and mechanics don’t really care about job quality. After the break fiasco I never bring my vehicle to the dealership. More