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Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

Lumberton, NJ

4.6
1,200 Reviews

1,200 Reviews of Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

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October 01, 2020

Service department did not keep me apprised of issue. Was unable to determine that I had extended warranty. I had to call daily to receive updates. More

by mirtha.holguin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Several
September 30, 2020

Vince and Megan are awesome customer service representatives in the service center. Thank you for your continued support with our vehicle services. Keep up the great work!! More

by Ed K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince, Megan
September 30, 2020

The service writers were fine they help me out got the car repaired and back to me on time that’s all I needed to do More

by gsirak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No Service writer did her job that’s all I can say
September 30, 2020

Overall satisfaction. Professional service experience. Megan is Efficient, friendly, and is an excellent communicator. I am Very pleased with the Turn around time to diagnose, service and return my vehic More

by ALU10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
September 28, 2020

It’s always a pleasure working with a friendly, professional, knowledgeable, and efficient staff/mechanic. Michael and Megan have been a pleasure. Thank you m More

by Lg1900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael / Megan
September 26, 2020

Services person was very courtesy ,he explained the problem with my truck and the cost and recommended other services that was needed .Thank you very much... More

by Codyblue54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
September 26, 2020

Went for oil change. 2 staff members in service dept way too busy. Phone ringing non stop no one answers. Service mgr calls mechanics to some kind of meeting while my car is in the shop. Delays my repairs More

by chiefjoe1900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
September 26, 2020

Megan was very helpful and courteous as always. My repairs were done promptly and I was provided with a loaner vehicle. I don't bring my Ram to anyone else for repair or service.. More

by william.wallington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
September 21, 2020

Great service in every way. I had a pleasant interactions with all assisting staff who answered all of my questions and concerns. The service was fast and efficient. More

by N/A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
September 19, 2020

Always prompt reliable service front desk people are wonderful and attentive to your needs and vehicle 2015 Jeep grand Cherokee 2010 jeep grand Cherokee Laredo More

by Mrljackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Megan, Vance
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