Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

I am always treated very well here by the entire staff. My mechanics and I have a very tight relationship. The Grand Cherokee is well engineered and a pleasure to own and drive. Just make sure you keep mak My mechanics and I have a very tight relationship. The Grand Cherokee is well engineered and a pleasure to own and drive. Just make sure you keep making them as well as or better than you do now. You have to like a car that the worse the weather gets the better the car performs. More

I brought my Grand Cherokee in because I smelled antifreeze. My husband saw a leak from the water pump. When they pressure tested the system they found that the radiator and water pump needed to b antifreeze. My husband saw a leak from the water pump. When they pressure tested the system they found that the radiator and water pump needed to be replaced. They replaced both. The day after I picked my car up a traction control light kept popping up. Turns out they forgot to connect a sensor, so back again I go for their error. About 2 weeks later I smelled antifreeze again, my husband again saw a leak from the water pump. Took it back again and they replaced the water pump again or so they said because initially they said the pressure test showed no leaks. Fast forward and the water pump is leaking yet again. Dealt with Megan the first time and she was helpful, dealt with Mike the second & third times, not so much. They replaced the water pump and radiator, but yet did not replace any antifreeze, wanted me to pay to have the system flushed since it looked like there was sludge in the antifreeze. No new antifreeze in my car, but sure did charge the warranty company for antifreeze. I chose this place based on reviews from this site and they have a lot of good reviews, but I would never take my car to this place again. I am back here looking for another dealer to go to who will actually fix my problem that will now be the 4th time!!!! More

They had very convenient scheduling. I was able to make appt and drop off vehicle according to my schedule. Quick reliable service was performed by service dept. appt and drop off vehicle according to my schedule. Quick reliable service was performed by service dept. More

The whole experience was a very pleasant one. Everyone went above and beyond to help us with the repair of our truck. Joe was just awesome and I Highly recommend him. Meagan was very helpful and conscient went above and beyond to help us with the repair of our truck. Joe was just awesome and I Highly recommend him. Meagan was very helpful and conscientious. More

My service agent was diligent and answered all my questions within a timely manner explaining my car issues. Quick service, reasonablly priced, knowledgable, helpful agent. questions within a timely manner explaining my car issues. Quick service, reasonablly priced, knowledgable, helpful agent. More

I had a great experience with the service department. They communicated well throughout the process. They found the necessary part quickly, and it thankfully fixed the issue. It was one of the best deale They communicated well throughout the process. They found the necessary part quickly, and it thankfully fixed the issue. It was one of the best dealer repair experiences I have had. Nice job! More

I had my truck in for service to correct the check engine light. This was covered under warranty. When I picked it up the light was still on. I returned it a second time for the same issue. I was charged thi light. This was covered under warranty. When I picked it up the light was still on. I returned it a second time for the same issue. I was charged this time $418.93 and the light is STILL on. I would never recommend your dealership to anyone. More

The service at Lucas Dodge are great, they tell you what you need done for your vehicle with no pressure. They work on your schedule. you need done for your vehicle with no pressure. They work on your schedule. More

All of the employees I spoke with were very nice and friendly and quick to get back to me on my service and warranty repairs. friendly and quick to get back to me on my service and warranty repairs. More

Excellent service. Friendly people. Gave good explanation of recommended services and cost. Everything was done on a very timely basis. Have had great experiences at this dealership for many ye explanation of recommended services and cost. Everything was done on a very timely basis. Have had great experiences at this dealership for many years. More