Lucas Chrysler Jeep Dodge RAM Inc. - Service Center
Lumberton, NJ
1,191 Reviews of Lucas Chrysler Jeep Dodge RAM Inc. - Service Center
Initially I was treated rudely by the sales person when I asked to speak to the manager. I couldn’t recall the managers name. There was clearly a lack of communication between the team members. When I re asked to speak to the manager. I couldn’t recall the managers name. There was clearly a lack of communication between the team members. When I returned to pick up my vehicle 2 days later, I was sent to 2 different places. The receptionist was kind. The lot manager was also very helpful. Upper management failed to provide professional and courtesy service. More
Always a pleasure working with the Lucas Service team. Bob and his service team always take care of me. Any concerns or issues I am informed quickly and with all option of how to remedy them. I appreciate Bob and his service team always take care of me. Any concerns or issues I am informed quickly and with all option of how to remedy them. I appreciated the efficiency as well I never feel like I have a long wait when I am there. I would highly recommend Lucas for any car service needs. More
I arrived at 2:50 for an oil change and tire rotation. I was aware that the shop guys normally leave at 3:00 but Kate got me in right away and made sure someone would service my vehicle. I am not super c I was aware that the shop guys normally leave at 3:00 but Kate got me in right away and made sure someone would service my vehicle. I am not super close to this location so I was very grateful to have it done without having to make another trip back there. More
They diagnosed the problem with our Jeep, gave us options on the parts since it was taking a bit longer than usual, once they got the parts, they notified us and our Jeep was fixed. On the up and up. Wonde on the parts since it was taking a bit longer than usual, once they got the parts, they notified us and our Jeep was fixed. On the up and up. Wonderful to work with. More
I have been serviced by this dealership for a few years now and I really appreciate their authenticity and professionalism. They get me in and out in no time as well as are very honest with informing me on now and I really appreciate their authenticity and professionalism. They get me in and out in no time as well as are very honest with informing me on what’s going on with my vehicle without forcing a sale on me. More