Lucas Chrysler Jeep Dodge RAM Inc.

Great experience and they fixed the issue on my Jeep Wrangler. I had a leak at the rear main seal when I bought new, custom order from Jeep. I bought it at the Cherry Hill dealership, they are bad, and Wrangler. I had a leak at the rear main seal when I bought new, custom order from Jeep. I bought it at the Cherry Hill dealership, they are bad, and when I took it back they said “Well, there is a leak, but we are not going to fix it because it’s not that bad of a leak.” Uh??? I took it to Lucas, they confirmed there is a leak and right away said this needs to be fixed. The service agent was extremely nice and knowledgeable. The mechanic came out to discuss the issue with the service agent and me in detail and was very nice about it. They took their time to make sure I understood the issue. I will always take my Jeep back to Lucas. I am so disappointed that I didn’t buy it from Lucas. The Jeep place in Cherry Hill are rude, ignorant, and can’t be bothered. More

I recently moved to NJ and unfortunately my 2024 Jeep Screen and dash power was not working. I brought my 2024 Jeep Wrangler in to Lucus for an Oil Change and for a technician to diagnose the problem. I Screen and dash power was not working. I brought my 2024 Jeep Wrangler in to Lucus for an Oil Change and for a technician to diagnose the problem. I was more than happy to leave my car there for more time than I setup and ended up leaving my car there for two days. The oil change was done with no issue however they could not figure out what was causing the screen and power to not be working. I was very nice about leaving it there for more time but was told I would likely need a rental for them to continue working on the car. I called the following week to schedule a rental car and to schedule service but was told by Eli that it is a very long list of people waiting for a car and didn't know when my Jeep could come back. I wanted my Jeep fixed asap so I took it back to the dealer I went to in PA. They were able to diagnose the problem within an hour and a half and ordered the part. Im not sure how they could do it in that amount of time and not Lucus in two days. Unfortunately, I was looking for a new place to service my Jeep in NJ and I dont think I will come back to Lucus. More

No pressure and the dealer was easy to work with especially the finance department. Thank you for all the help with our new Charger. especially the finance department. Thank you for all the help with our new Charger. More

Very pleased with Lucas service staff. I’ve had some major issues on my ‘24 Rubicon 4xe… enough to cause a lot of stress and frustration. Luckily I chose Lucas to handle these issues. Kate I’ve had some major issues on my ‘24 Rubicon 4xe… enough to cause a lot of stress and frustration. Luckily I chose Lucas to handle these issues. Kate Rufe and tech Ed (I don’t have his last name) handled these issues promptly and professionally and I’m very grateful for their attention in getting my vehicle back on the road. More

A long time customer of Lucas, the Service Department continues to amaze me with their professionalism and care for the customer. They are my entire family's go to auto service provider. I must provide continues to amaze me with their professionalism and care for the customer. They are my entire family's go to auto service provider. I must provide a shoutout to Jeff Sherrod who continues to go over and above expectations in providing maintenance and service advice that can be trusted. Thanks to everyone in the Lucas Service Department! More

Very friendly and inviting place. Andrew and Saul were very helpful and patient, answering any and all questions I had. Andrew and Saul were very helpful and patient, answering any and all questions I had. More

Andrew provided fantastic customer service on my initial and follow-up visits leading to my purchasing a Gladiator. and follow-up visits leading to my purchasing a Gladiator. More

The Lucas Jeep Service Team is phenomenal. ..Every aspect is given great care and attention. Mike is so very helpful and accommodating, and Eddie the tech cares just as much! Great team...Thank ..Every aspect is given great care and attention. Mike is so very helpful and accommodating, and Eddie the tech cares just as much! Great team...Thank you! More

After using my 3 Free oil changes, that came with the purchase of my 2022 Jeep Compass, I have been hesitant to use the dealership for an oil change due to the cost. I was pleasantly surprised to see cou purchase of my 2022 Jeep Compass, I have been hesitant to use the dealership for an oil change due to the cost. I was pleasantly surprised to see coupons on the website! When I walked in to the service department at Lucas, I was immediately greeted by Kate and she cheerfully helped me choose the coupon for my oil change. During my service, she kept me informed as to when my Jeep would be ready. When it was, she walked me to the register to pay for my service! More

I have been taking my Jeep vehicle's to Lucas for service for over (20) years now. I would go NOWHERE else...Mike, and all in the Service Dept are just a pleasure to deal with...And Eddie is just AWESOME!! r for over (20) years now. I would go NOWHERE else...Mike, and all in the Service Dept are just a pleasure to deal with...And Eddie is just AWESOME!! rom the initial call to schedule service, to while I'm there, to the minute I leave, its a great trusting experience. Thank you Mike! More