Lucas Chrysler Jeep Dodge RAM Inc.

Sherrod assisted me and was professional, courteous and thorough. Was 1st service visit for oil change and tire rotation.service was excellent and I would recommend thorough. Was 1st service visit for oil change and tire rotation.service was excellent and I would recommend More

Not a good experience. Dealt with sales. Agreed on a price. Then after deciphering all the numbers it appeared that the deal was not the agreed upon price. Manager comes over, doesn’t even introduce him price. Then after deciphering all the numbers it appeared that the deal was not the agreed upon price. Manager comes over, doesn’t even introduce himself. Tells me there’s a $399 “pulse charge” add on, in addition to the agreed upon price. Which by the way was the msrp. (According to the salesperson, they get full price for their vehicles 🤷‍♂️). Pulse is a relay switch that makes your 3rd brake light strobe when braking. I looked up the cost online and the price of the relay is approx $5-$20. Mgr said this is on all their cars. I walked away from the nearly $60k deal. Mgr said he disclosed it, but it was never verbally mentioned or explained. Seemed shady to me. Sort of like the window etching “up charge” nonsense. Buyers, make sure you do your own math and watch out for hidden or unexplained fees. More

Difficulty scheduling appointment with the service department. It was not Mike as he was not available when I called to schedule. Mike was excellent and kept me informed as to service. department. It was not Mike as he was not available when I called to schedule. Mike was excellent and kept me informed as to service. More

Initially I was pretty pissed off when I was given wrong information over the phone regarding the repair of my vehicle but then Bob the service manager quickly admitted that they had a lapse in their commun information over the phone regarding the repair of my vehicle but then Bob the service manager quickly admitted that they had a lapse in their communication and then offered me a free loaner. I really appreciated that and he should be an example for all management there. Thanks again Bob. More

The service department was helpful in keeping me informed throughout the appointment and performed the necessary repairs well and in a timely fashion. I wouldn’t hesitate to go back in the future. throughout the appointment and performed the necessary repairs well and in a timely fashion. I wouldn’t hesitate to go back in the future. More

Great service you guys give I appreciate the help you and your team do my car was repaired here and it running good job thanks your team do my car was repaired here and it running good job thanks More

Wonderful experience! Frank was amazing. We came from Delaware to buy a Jeep! He made the process so easy! We would highly recommend this dealership for used or new cars. Delaware to buy a Jeep! He made the process so easy! We would highly recommend this dealership for used or new cars. More

Harry Cutts and Saul Goldstein were great representatives of Lucas and took care of everything I needed to purchase the Jeep Cherokee. T H A N K Y O U of Lucas and took care of everything I needed to purchase the Jeep Cherokee. T H A N K Y O U More

Fixed the truck promptly. Will use them again. Early hours and open after work to pick up vehicle. So far so good and trucks issues fixed. hours and open after work to pick up vehicle. So far so good and trucks issues fixed. More

Great service very helpful and up front about everything no sugar coating very knowledgeable with everything inside being remodeled so inside was not very inviting no sugar coating very knowledgeable with everything inside being remodeled so inside was not very inviting More