
Loyalty Volkswagen
Chester, VA
Filter Reviews by Keyword
By Type
Showing 299 reviews
A modern, clean, and comfortable showroom. Sales Associate Logan McNutt was very knowledgeable about VW products. He presented himself as very polite and professional and was extremely valuab Sales Associate Logan McNutt was very knowledgeable about VW products. He presented himself as very polite and professional and was extremely valuable in helping my wife and I learn about and understand our new 2023 Jetta SE. We could not ask for a better sales associate. Kudos and Thank You to Logan. We are enjoying our new ride! More
Thank you Michale Altizer 244 & Cameron Preston 506 for great service with my Jetta 2019 & your outstanding customer service. From the Harrison's great service with my Jetta 2019 & your outstanding customer service. From the Harrison's More
The team members from sales rep, to service tech and mechanics could not be more friendly and knowledgeable. They all really care about their customers. I've bought two cars here from Andy Hook who is mechanics could not be more friendly and knowledgeable. They all really care about their customers. I've bought two cars here from Andy Hook who is outstanding , and had serveral.trips in for butler care and repairs covered by my extended warranty , or routine maintenance. I'll tell anybody that loyalty is name you can trust. A very special kudos and thanks to awesome Michale Altizer in the service depth, along with Tommy who was the mechanic who worked on my car. Michale really was informative answering all of my questions or concerns. I was made to feel that he truly cared about my vehicle. Tommy did an exceptional job, even running my car through the car wash before they bought it out to me. Many thanks to you both! Rest assured that I'll be back for my maintenence and butler care. I really appreciate you all!! More
Slow response and then marketing messages. Asking well over market for cars you can get much cheaper elsewhere. Do your shopping, new cars are the same everywhere. Asking well over market for cars you can get much cheaper elsewhere. Do your shopping, new cars are the same everywhere. More
Hello, I have bought many cars in my lifetime. My experience the last few weeks with Loyalty VW--Logan McNutt, has been wonderful. His attention to detail and follow-through has been exceptional My experience the last few weeks with Loyalty VW--Logan McNutt, has been wonderful. His attention to detail and follow-through has been exceptional. By far, my best car buying experience from sales to the finance manager. Thank you. I love the vehicle. Denise Lynch More