Loyalty Volkswagen

First time interacting with Loyalty Volkswagen. Nonetheless, first impression was a decent one indeed thanks to Altizer, Mike. After some extensive repair work, I noticed what may have been an oil Nonetheless, first impression was a decent one indeed thanks to Altizer, Mike. After some extensive repair work, I noticed what may have been an oil leak. Mike informed me to return the vehicle so that it could be checked out. He also ensured it was returned to me the same day and for me to monitor the matter and let him know if anything else is required. Thanks to Mike Altizer my daughter was back on the road in no time. We are hopeful that the leak was residual. More

My service manager Michale Altizer was outstanding! He was very knowledgeable and personable. He kept me updated on my vehicles progress and repected my time! He was very knowledgeable and personable. He kept me updated on my vehicles progress and repected my time! More

The service advisor and the person doing the work were both excellent and very thorough! both excellent and very thorough! More

Everyone is always professional and helpful, especially Michale Altizer. He truly cares for the customers. Michale Altizer. He truly cares for the customers. More

I scheduled my visit online for an oil change and was very pleased to get in so guickly. Michale Altizer was great to work with, he kept us informed and let us know we could contact him if we had any que very pleased to get in so guickly. Michale Altizer was great to work with, he kept us informed and let us know we could contact him if we had any questions. It was my first visit but definitely not my last. More

Before coming in I had tried to remove a stubborn decal from the inside of my window from a wash service I had used in the past. It left such a stubborn residue that I'd have to buy something to help remov from the inside of my window from a wash service I had used in the past. It left such a stubborn residue that I'd have to buy something to help remove it. When I came to pick up my car I found that they had removed it entirely w/out me asking & I was ecstatic over it. Thank y'all so much. More

Michale Altizer quickly out processed my vehicle. Also had my Passat sent through the car wash; and I didn't ask for it. That was a nice touch! Also had my Passat sent through the car wash; and I didn't ask for it. That was a nice touch! More

I had a great experience! The employee was so friendly and could answer all of my questions, I think I remember his name was kody! I’ll definitely come again! The employee was so friendly and could answer all of my questions, I think I remember his name was kody! I’ll definitely come again! More

Kody was all the time really friendly and helpful! All in all it was a great experience. All in all it was a great experience. More

I have a long history with this dealership. Family values and honesty are at the forefront of their values. Family values and honesty are at the forefront of their values. More