Loyalty Volkswagen

I cannot believe how amazing this dealership is. I was getting service next door on my Toyota Camry at Priority Toyota, so I decided to walk next-door to this dealership to see if they had a part in stock getting service next door on my Toyota Camry at Priority Toyota, so I decided to walk next-door to this dealership to see if they had a part in stock for my 2008 Jetta. I was greeted by a super-friendly and helpful salesman by the name of Andy Hook. Andy inquired about my used vehicle and told me that his dealership was offering a limited time grand-opening special of "Priorities of Life" (free oil changes and state inspections for life) to all VW owners who bring in their VW's during the month of March 2012. A few days later, I brought the Jetta in, it passed state inspection with flying colors, and they gave me a top-of-the-line oil change (new filter, oil pan nut, and Castrol 5W-40 synthetic oil) for free - just like Andy said!!! The mechanic even installed for free a part on my engine that I had purchased from the parts department (normally, it would cost $20-25 to install the part)!!! To top it all off, they gave me some brand new license plate screws (mine were rusty), a free orange and banana while I waited, and a free manicure (apparently Wednesdays is free manicure day). Frankly, I am still in a bit of shock regarding this extra-special treatment. I didn't know it was possible for a dealership to be so nice. If I ever need any service (or a new VW in a few years), Priority VW will definitely be the first place I consider. More

Our experience with Priorty was the best car buying experience we have ever had. We have purchased many cars over the years and have never been treated as well as we were by Jennifer and Chris. We di experience we have ever had. We have purchased many cars over the years and have never been treated as well as we were by Jennifer and Chris. We didn't even know you could get out of a dealership in 2 hours including test drive, but we did. Jennifer was very throrough and answered all of our questions and if she didn't know the answer she found someone who did. She did not use a high pressure sales pitch which made us more relaxed and she made us feel very comfortable. We were very impressed with the fact that they gave us alone time to discuss the details of the purchase together. This being one of the major purchases you make in your life having that time to discuss the pros and cons was very valuable to us. Once we were able to make our decision based on our budget we gave the number to Jennifer and told her we could not go even $1.00 higher that this number was solid she went to Chris and discussed this with him and the next thing you know they came in under our number. We were very pleased that there was no going back and forth about the numbers. Chris didn't beat around the bush regarding the financing and explained everything thoroughly. There was no smoke and mirrors. The car was detailed great and done in a timely manner and the full tank of gas was a great perk. Also the massage chair was amazing ... whoever came up with that idea deserves a raise. The priorities for life program is a great added bonus. Over all this car buying experience has been the best we have ever had. We will certainly recommend this dealership to our family and friends. We found that none of the negative car dealership sterotypes exist at Priorty Volkswagen. More

Got there on opening day. People very friendly and accessible unlike other VW dealer in the area. Traded a 2009 VW Rabbit for the new 2012 Passat. Andy has extensive VW knowledge and he's very enthu accessible unlike other VW dealer in the area. Traded a 2009 VW Rabbit for the new 2012 Passat. Andy has extensive VW knowledge and he's very enthusiastic about his job and the features of the cars he sells. In general terms, it was a great buying experience and highly recommended this dealer. Someone told me that prices were better south of Richmond, VA and he was not wrong. If you want a good deal, you must pay a visit to this dealership and ask for Andy Hook. You won't be dissapointed. More