Loyalty Volkswagen

Andy Hook was a great car salesman and I recommend anybody looking for a vehicle to get with him at this dealership. Best experience I have had buying any car. Thank you Andy, you’re awesome man. anybody looking for a vehicle to get with him at this dealership. Best experience I have had buying any car. Thank you Andy, you’re awesome man. More

Very satisfied with the work that was done on my touareg. Michael Altizer does an excellent job, and is a pleasure to deal with. Michael Altizer does an excellent job, and is a pleasure to deal with. More

The service advisor was very professional sorry I couldn't remember his name I was there for a state inspection. He made me feel very comfortable. I will be back for continued service. Thanks couldn't remember his name I was there for a state inspection. He made me feel very comfortable. I will be back for continued service. Thanks More

The service team at his dealership is outstanding and very trustworthy. As a woman having my car serviced, it’s often nerve-wracking walking into a service department, and worrying about being overcharge very trustworthy. As a woman having my car serviced, it’s often nerve-wracking walking into a service department, and worrying about being overcharged, or having services recommended that aren’t necessary. This is a very honest team, and knowledgeable as well! Love this dealership. Michale Altizer Is hands down one of the best Service Managers I’ve ever worked with in all my years of purchasing vehicles. He’s patient, explains everything so that I know the benefit of getting the service, and works really well with the mechanics there. The mechanic that I worked with this time was super honest, brought me to the back to look at what the problem was, and was patient and helpful in getting it all resolved. 5/5 fellas! More

The service was great this time. No pressure service. No long wait time. Appointment time was good and on time. Customer service rep Wes Brown was great as well No pressure service. No long wait time. Appointment time was good and on time. Customer service rep Wes Brown was great as well More

First time interacting with Loyalty Volkswagen. Nonetheless, first impression was a decent one indeed thanks to Altizer, Mike. After some extensive repair work, I noticed what may have been an oil Nonetheless, first impression was a decent one indeed thanks to Altizer, Mike. After some extensive repair work, I noticed what may have been an oil leak. Mike informed me to return the vehicle so that it could be checked out. He also ensured it was returned to me the same day and for me to monitor the matter and let him know if anything else is required. Thanks to Mike Altizer my daughter was back on the road in no time. We are hopeful that the leak was residual. More

My service manager Michale Altizer was outstanding! He was very knowledgeable and personable. He kept me updated on my vehicles progress and repected my time! He was very knowledgeable and personable. He kept me updated on my vehicles progress and repected my time! More

The service advisor and the person doing the work were both excellent and very thorough! both excellent and very thorough! More

Everyone is always professional and helpful, especially Michale Altizer. He truly cares for the customers. Michale Altizer. He truly cares for the customers. More

I scheduled my visit online for an oil change and was very pleased to get in so guickly. Michale Altizer was great to work with, he kept us informed and let us know we could contact him if we had any que very pleased to get in so guickly. Michale Altizer was great to work with, he kept us informed and let us know we could contact him if we had any questions. It was my first visit but definitely not my last. More