
Loyalty Volkswagen
Chester, VA
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Extremely Satisfied Dylan cusick was by far the best professional salesman that I have ever purchased a car from. He was extremely Knowledgeable about everything! He Dylan cusick was by far the best professional salesman that I have ever purchased a car from. He was extremely Knowledgeable about everything! He went over every detail about my new jetta Thoroughly from how the car works and financing. I really appreciated him spending time teaching me all the new Technology on my new car! He knew and had a great answer for every question I needed to know and asked! More
Sold my Info after caught in a Lie! I don't even want to give this a 1 star review! I went through a pre approval process to see if I would get approved prior to my credit getting dinged I don't even want to give this a 1 star review! I went through a pre approval process to see if I would get approved prior to my credit getting dinged for hard inquiries. Once that process was completed, I went and looked at the cars for sale online. Found a 2018 Jetta for $15k, was interested in looking at it. The sales team called and said I was pre approved, but would not tell me how much I was pre approved for, then asked what I was willing to pay. I told them I am not sure, this is my first vehicle purchase and I am not exactly sure what type of vehicle I truly wanted. But stated I would like to come and see them and possible test drive a few to see how they feel. Stated I was interested in the Jetta and he told me that they didn't have many but would be getting a new shipment within this week. I printed the internet price out and told Josh we would see him soon, long story short, we get up to the dealership, I do NOT like being bombarded by sales people so I drove around looking at the cars and found the Jetta. I like to look at the vehicles privately to be honest, instead of listening to a bunch of sales bull before I even know if I really like the vehicle...I pulled my phone out, looked up the internet price again, and they upped the price by $2500! That was it for me, got in the car and left. Fast forward, Josh from Priority Volkswagen called me back to see what time I would be expected and I told him of my findings, that I was no longer interested in doing business with this company. I ended the call only to have the "internet manager", Christian or Chris, I believe he said, and told him thanks for calling but I was no longer interested in a vehicle at this location. No sooner than I hung up the phone, did I get every sales call and about 50 plus, text messages, from every dealership in the United States, saying they were calling in reference to my inquiry. I assure you, no such inquiry was ever made anywhere else! These company's stated they were calling in reference to a "true car" inquiry. News to me! I have now learned, (from two of the "inquires calling me) (Priority Toyota and Colonial Kia) that this dealership is newly owned by another company that deals with True Car internet sales. Ahhhh Haaa! These sharks sold my info, because I chose to take my business elsewhere after they were caught with their pants down! WOW! Buyer Beware! Shady Shady folks work here! More
Great Customer Service!!! Ron and Mason were great in helping me in the purchase of my new vehicle. They both were super friendly and knowledgeable of VW cars and products. The Ron and Mason were great in helping me in the purchase of my new vehicle. They both were super friendly and knowledgeable of VW cars and products. They made the purchase very easy and pleasant!!!! More
Great place to buy a car Friendly and helpful. made us feel comfortable through every step of the process. They did everything they could to get us to where we needed to be. Friendly and helpful. made us feel comfortable through every step of the process. They did everything they could to get us to where we needed to be. More
Car purchase Josh was extremely helpful in making sure I test drove any vehicle I was interested in. He was able to explain the cars very well. Josh was extremely helpful in making sure I test drove any vehicle I was interested in. He was able to explain the cars very well. More
Excellent! Another competitive VW dealership which I was a repeat customer with seemed to blow off our family need to move into a larger vehicle. I drive furthe Another competitive VW dealership which I was a repeat customer with seemed to blow off our family need to move into a larger vehicle. I drive further to go to Priority & they addressed our family need. Getting us into the Atlas we liked very easily & harmlessly. No haggling! GREAT job! More
Great experience Buying a car can be stressful but Dylan Cusick and the rest of the staff at Priority VW made it easy and enjoyable. Would definitely recommend to any Buying a car can be stressful but Dylan Cusick and the rest of the staff at Priority VW made it easy and enjoyable. Would definitely recommend to anyone interested in buying a Volkswagen. More
Great Experience. Great experience!!! Did not have a pushy sales man that made me just want to leave and not look back. Ansered all of our questions in and out. Purchas Great experience!!! Did not have a pushy sales man that made me just want to leave and not look back. Ansered all of our questions in and out. Purchase and paperwork all dine within 2 business. More
More than I expected !!! Josh was very effective salesperson. He has the special personal touch. The whole sales team was effective in getting me the lowest financing interest Josh was very effective salesperson. He has the special personal touch. The whole sales team was effective in getting me the lowest financing interest rate. I got an awesome deal ,and I am very happy with their overall experience. Jim Gray More
Godsend Dylan Cusick was awesome and very amazing with the whole experience I will definitely recommend others to come see him. I love my new car!!! Dylan Cusick was awesome and very amazing with the whole experience I will definitely recommend others to come see him. I love my new car!!! More