
Loyalty Volkswagen
Chester, VA
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Great customer service from sales and service dept. I trust the staff to care for my vehicle. Work is completed in a timely manner.no Surprises with the cost.it is explained to you before the work is I trust the staff to care for my vehicle. Work is completed in a timely manner.no Surprises with the cost.it is explained to you before the work is done. More
Great dealership. Always provides excellent service. Service Advisor Mark Salomon ensures the customer's needs are met and ensures the customer is satisfied. Always provides excellent service. Service Advisor Mark Salomon ensures the customer's needs are met and ensures the customer is satisfied. More
I have worked with Andy Hook with 3 cars now! He is incredible!!!! He is always honest, informative, and helps me find the car that is the best fit for my family! He is incredible!!!! He is always honest, informative, and helps me find the car that is the best fit for my family! More
This dealership has been great every time I have used them. They always make sure things are satisfactory with the customer and are timely and transparent. Thank you Mike A. for the assistance. them. They always make sure things are satisfactory with the customer and are timely and transparent. Thank you Mike A. for the assistance. More
Completely wonderful experience! Truly an amazing team! Mike Altizer helped with my car service and was 10/10! He explained everything really well and did an excellent job. Thank you Truly an amazing team! Mike Altizer helped with my car service and was 10/10! He explained everything really well and did an excellent job. Thank you! More
Mark Solomon is by far the most positive encounter I've ever had at any car dealership/service center. His customer service skills is far beyond any Service Center Tech I've met. Mark is the gold standard ever had at any car dealership/service center. His customer service skills is far beyond any Service Center Tech I've met. Mark is the gold standard to which other techs should be judged. Thanks Mark for your service and attention to detail!! More
I had a great car service experience, with service representative mike Altizer guiding me through the process with a professional and friendly manner. An excellent job was preformed. Thank you. representative mike Altizer guiding me through the process with a professional and friendly manner. An excellent job was preformed. Thank you. More