Lowe Toyota of Warner Robins

The sales staff is excellent! Jamey Harrelson was so helpful. I wanted extras and a specific color, Jamey got me exactly what I wanted. He was thorough about all the details and Jamey Harrelson was so helpful. I wanted extras and a specific color, Jamey got me exactly what I wanted. He was thorough about all the details and even linked my phone to my car. My price was fair on my trade in and very fair for my purchase. He and I both were happy with the deal! Too bad the service department is focused on gouging you automatically for a diagnostic fee, or refuse to service your car. More

Bad news on Service Center. My windshield wiper fluid was leaking out. Turns out the hose had been chewed by a rodent. Visible to the naked eye there was a hole in it. Servi My windshield wiper fluid was leaking out. Turns out the hose had been chewed by a rodent. Visible to the naked eye there was a hole in it. Service Center refused to work on my car unless they could charge me $150 for a diagnostic fee. I paid $150 for a $2 hose and a ,5 minute job. THAT won't happen again! More

My husband and I purchased two new Toyota vehicles from Lowe Toyota in February 2023. The customer service was very good. It was because of this that we chose to deal with Lowe Toyota though another Toyota Lowe Toyota in February 2023. The customer service was very good. It was because of this that we chose to deal with Lowe Toyota though another Toyota dealership quoted a tad bit lower price. We are confident that Lowe will provide very good service in the "after the sale" period as well More

I purchased a 2020 Toyota Tacoma on June 3,2022 for my husband and, Corey Weber made the transaction extremely easy. He took the time to explain all of the options of this vehicle that I would not have husband and, Corey Weber made the transaction extremely easy. He took the time to explain all of the options of this vehicle that I would not have know to ask ahead of time. I will definitely recommend his service & professionalism to anyone. Thank you Corey--my husband was beyond excited. More

Had an appointment at 9:30 just to see if my tire was covered on my 2022 Camry. It took 2 hours for Terrence, the service pro to figure out that it wasn’t covered and would be full cost. When I questione covered on my 2022 Camry. It took 2 hours for Terrence, the service pro to figure out that it wasn’t covered and would be full cost. When I questioned Terrence about the wait for a simple answer he told me “he doesn’t care about his customers time” and that “he don’t care how much I paid” 2 hours just to figure out if it was covered through warranty. Terrence was very unprofessional and tempered, maybe he had a bad day or short on staff. I could understand that but, all he wanted was to argue, even his manager had to tell him to chill out! More

Terrible experience today. They told me, my tire had a nail, and it couldn’t be repaired, spend 300$ on a new tire. I asked for my old tire back, and went to another tire shop, and they were able to fix i nail, and it couldn’t be repaired, spend 300$ on a new tire. I asked for my old tire back, and went to another tire shop, and they were able to fix it, no problem. So I called Gina Vanwormer at Lowe’s Toyota, to see, if I could have my old tire mounted, and get my money back for the new tire. She said, since we already drove off, it’s not considered a new tire anymore, and I can’t have my money back. Needless to say, I will never go back to them, and will file a former complaint with the BBB. It’s a shame, that they take advantage of customers like that! More

Thank you Mr. Sam Alonso for making my first buying experience easy and awesome. Great experience and even greater deal on a new Toyota Tacoma! experience easy and awesome. Great experience and even greater deal on a new Toyota Tacoma! More

Thank you Jacky Chan - SAM ALONSO for the EXCELLENT bumper to bumper customer service that you always provide to our family from before sales - during sale - after sales Buying cars is not always easy bumper to bumper customer service that you always provide to our family from before sales - during sale - after sales Buying cars is not always easy but with you around providing total assistance makes our buying experience anxiety free. Ana loves her Toyota Camry SE 2021 and Jeremiah can’t wait to drive his Toyota Tacoma back to Athens. God bless you always Sam as you continue to bless people with what you do best. More

Big thanks to Sam Alonso for making my buying experience pleasant. Sam was very professional and knowledgeable. My son was very happy with his new car! Will recommend Lowe Toyota and Sam to my friends! pleasant. Sam was very professional and knowledgeable. My son was very happy with his new car! Will recommend Lowe Toyota and Sam to my friends! More

Thank you for servicing my Highlander for the fuel pump recall. I was offered shuttle service but, declined as someone was picking me up. My car was ready in a timely manner and everything was put back in recall. I was offered shuttle service but, declined as someone was picking me up. My car was ready in a timely manner and everything was put back in correct place. More