Lowe Toyota of Warner Robins

We went to purchase a vehicle with my wife after discussing pricing with Vince beforehand. He assured us we’d get the best price available if we came in. However, that wasn’t the case. From the mome discussing pricing with Vince beforehand. He assured us we’d get the best price available if we came in. However, that wasn’t the case. From the moment we arrived, we didn’t feel welcomed—their expressions said it all. Vince stated “We are not Ford or Chevy with $10,000 discounts” (We weren’t asking for a $10,000 discount). We couldn’t come to an agreement so we thanked them, and left. As we were leaving, their General Sales Manager ran out and yelled at us, saying, “This is the #1 price we can give you. Toyota won’t let us sell vehicles to our liking. If you come back, we won’t give you that price.” I’ve never witnessed such unprofessional behavior, especially from a General Sales Manager at a Toyota dealership. After yelling at us, he stormed back inside. If you’re considering purchasing a vehicle from this dealership, be cautious. They’ll waste your time, mislead you about offering better prices, and resort to yelling when things don’t go their way—particularly their General Sales Manager, Kevin Williams. More

I called to make sure the vehicle was available for sale after I drove from Atlanta, GA. The salesperson said the vehicle sold yesterday. They also said, "We have some other vehicles I can show you." I didn after I drove from Atlanta, GA. The salesperson said the vehicle sold yesterday. They also said, "We have some other vehicles I can show you." I didn't trust them, so I drove back home—nothing but lies and drama. More

I called to make sure the vehicle was available for sale after I drove from Atlanta, GA. The salesperson said the vehicle sold yesterday. They also said, "We have some other vehicles I can show you." I didn after I drove from Atlanta, GA. The salesperson said the vehicle sold yesterday. They also said, "We have some other vehicles I can show you." I didn't trust them, so I drove back home—nothing but lies and drama. More

Sam Alonso was very professional and went out his way with my purchase. (I was from out of state and had to fly in) Sam made sure all paperwork was ready and made sure I could get into financing quickly with my purchase. (I was from out of state and had to fly in) Sam made sure all paperwork was ready and made sure I could get into financing quickly and that there were no discrepancies to deal with. The only issue faced was my own ignorance of the dealership hours, so I was not able to close the night I flew into Atlanta and had to get a hotel for the night. Sam offered help with this, but I declined out of recognition of his family and for that I am very thankful for the offer. I would do business again with Lowe Toyota and recommend them highly. More

We were very pleased with our car buying experience. We came in not looking forward to car shopping. But we told James Snow what we were looking for and he found exactly the right car. The exact price, We came in not looking forward to car shopping. But we told James Snow what we were looking for and he found exactly the right car. The exact price, age, and payment We needed. We are enjoying our purchase completely. [ THANK YOU JAMES ]. More

They were very attentive and did everything that they promised in order to get the truck ready. No crap . I got the truck that I wanted and am very happy. promised in order to get the truck ready. No crap . I got the truck that I wanted and am very happy. More

Sales staff to be trained on customer service. Very bad experience at Lowe Toyota in Warner Robins. Very bad experience at Lowe Toyota in Warner Robins. More

Great staff, great service, great experience! We were traveling through the state and had car problems, and they went above and beyond to assist us and take care of our problem. We were traveling through the state and had car problems, and they went above and beyond to assist us and take care of our problem. More

Warning! If you want good service at a fair deal, do not go to Lowe Toyota! Two bad experiences with them and there will not be a third! They will not return If you want good service at a fair deal, do not go to Lowe Toyota! Two bad experiences with them and there will not be a third! They will not return calls and poor service! Butler Toyota in Macon is the place to go. If you go to Lowe Toyota, don’t complain because you have been warned! More

Excellent customer service in the service department with Alexis Meeks! She is very knowledgeable and thorough and puts you at ease with her quick wit and humor. I will definitely bring all my car needs to h Alexis Meeks! She is very knowledgeable and thorough and puts you at ease with her quick wit and humor. I will definitely bring all my car needs to her! More