Lowe Toyota of Warner Robins

Sam Alonso was very professional and went out his way with my purchase. (I was from out of state and had to fly in) Sam made sure all paperwork was ready and made sure I could get into financing quickly with my purchase. (I was from out of state and had to fly in) Sam made sure all paperwork was ready and made sure I could get into financing quickly and that there were no discrepancies to deal with. The only issue faced was my own ignorance of the dealership hours, so I was not able to close the night I flew into Atlanta and had to get a hotel for the night. Sam offered help with this, but I declined out of recognition of his family and for that I am very thankful for the offer. I would do business again with Lowe Toyota and recommend them highly. More

We were very pleased with our car buying experience. We came in not looking forward to car shopping. But we told James Snow what we were looking for and he found exactly the right car. The exact price, We came in not looking forward to car shopping. But we told James Snow what we were looking for and he found exactly the right car. The exact price, age, and payment We needed. We are enjoying our purchase completely. [ THANK YOU JAMES ]. More

They were very attentive and did everything that they promised in order to get the truck ready. No crap . I got the truck that I wanted and am very happy. promised in order to get the truck ready. No crap . I got the truck that I wanted and am very happy. More

Sales staff to be trained on customer service. Very bad experience at Lowe Toyota in Warner Robins. Very bad experience at Lowe Toyota in Warner Robins. More

Great staff, great service, great experience! We were traveling through the state and had car problems, and they went above and beyond to assist us and take care of our problem. We were traveling through the state and had car problems, and they went above and beyond to assist us and take care of our problem. More

Warning! If you want good service at a fair deal, do not go to Lowe Toyota! Two bad experiences with them and there will not be a third! They will not return If you want good service at a fair deal, do not go to Lowe Toyota! Two bad experiences with them and there will not be a third! They will not return calls and poor service! Butler Toyota in Macon is the place to go. If you go to Lowe Toyota, don’t complain because you have been warned! More

Excellent customer service in the service department with Alexis Meeks! She is very knowledgeable and thorough and puts you at ease with her quick wit and humor. I will definitely bring all my car needs to h Alexis Meeks! She is very knowledgeable and thorough and puts you at ease with her quick wit and humor. I will definitely bring all my car needs to her! More

Took for service last Friday. Computers down so couldn’t do diagnostics or repairs. Promised a call when computers back up plus would order a part from Jacksonville. By following Computers down so couldn’t do diagnostics or repairs. Promised a call when computers back up plus would order a part from Jacksonville. By following Tuesday no call; computer back up on Friday. Called left vmail with our service manager. No call back four hours later. Rescheduled for service this Thursday IF they order and have part. Promised a call to discuss and order. Now 1635, no call. Exceptionally poor from a company once renowned for Lean and Six Sigma efficiency. More

The sales staff is excellent! Jamey Harrelson was so helpful. I wanted extras and a specific color, Jamey got me exactly what I wanted. He was thorough about all the details and Jamey Harrelson was so helpful. I wanted extras and a specific color, Jamey got me exactly what I wanted. He was thorough about all the details and even linked my phone to my car. My price was fair on my trade in and very fair for my purchase. He and I both were happy with the deal! Too bad the service department is focused on gouging you automatically for a diagnostic fee, or refuse to service your car. More

Bad news on Service Center. My windshield wiper fluid was leaking out. Turns out the hose had been chewed by a rodent. Visible to the naked eye there was a hole in it. Servi My windshield wiper fluid was leaking out. Turns out the hose had been chewed by a rodent. Visible to the naked eye there was a hole in it. Service Center refused to work on my car unless they could charge me $150 for a diagnostic fee. I paid $150 for a $2 hose and a ,5 minute job. THAT won't happen again! More