Low Book Sales

Poor quality and customer service. I got my first car here. It was supposed to be an exciting experience, instead it couldn’t be farther from that. Customer service was good at my initi I got my first car here. It was supposed to be an exciting experience, instead it couldn’t be farther from that. Customer service was good at my initial visit. So got my vehicle and everything was fine. A few months into having the car (which at high mileage to begin with) began having issues. I have to take it in to low book service for these issues. I called customer service and expressed how I didn’t feel comfortable with my vehicle already having issues not even two months in? I never heard back from then. I have had my car less than a year and the alternator has been changed three times. The vehicle quality is extremely poor. Then I take I back to eat it fixed at low book and I paid the diagnose fee ($65). To get the entire car fixed was 500+! As a college student this is extreme. So I asked for my car back and the representative at the service center rolled her eyes and went back to have my car taken out. I was embarrassed because I didn’t have that money. She drove it out and the battery died?! Which it didn’t when I drove the car there. She said “I might as well call a tow truck at this point” they ended up taking the car for repairs because I couldn’t pay a tow truck. So now I am paying for an $11,000 that will continuously be a problem vehicle. I will never ever get another vehicle here. More

Low book surprised me I loved that Tyler was not your typical sleezball salesman. He was genuine, honest, and super helpful without being overbearing. I would buy from th I loved that Tyler was not your typical sleezball salesman. He was genuine, honest, and super helpful without being overbearing. I would buy from them again! More

Fast and friendly. Says upfront no haggle pricing. It will end up costing you at least 5k more than advertised though. Other than that its fast and friendly took about 2 Says upfront no haggle pricing. It will end up costing you at least 5k more than advertised though. Other than that its fast and friendly took about 2 hours. I purchased a 2011 toyota avalon. More

Yay Lowbook Evan was super helpful especially considering all of my picky requirements. Financial department super helped me out in a tight spot. Super low stress Evan was super helpful especially considering all of my picky requirements. Financial department super helped me out in a tight spot. Super low stress and no pressure through the whole process. More

Bought a used car. Got the used car from them. It was a pretty god transaction. They cleaned it for me and Th salesperson was super nice. The only complaint is that they Got the used car from them. It was a pretty god transaction. They cleaned it for me and Th salesperson was super nice. The only complaint is that they need to have the car titles mailed to them. They don’t have them on hand. Wished they did. It would’ve saved a wasted trip to the DMV. More

Best car buying experience ever Haste free, no pressure... these guys work for you! We had a trade in that we got more than we were expecting to get, on top of that, the monthly paym Haste free, no pressure... these guys work for you! We had a trade in that we got more than we were expecting to get, on top of that, the monthly payments were right at what we were hoping for the first time... Then, when we went to sign the final papers they included an extended warranty AND drive our monthly payments even lower! This has got to be the best car buying experience I've ever had. More

Chris B. is the best!!! Chris B. Is the best he went the extra mile to help me get a car I don't have the best credit and someone stole my identity last year so with all of Chris B. Is the best he went the extra mile to help me get a car I don't have the best credit and someone stole my identity last year so with all of the he got me the car of my dreams, and he is pretty funny and laid back! I want to go to him for all of my future car purchases! I don't know how much money he makes but he needs a raise! Go ask for Chris B.! You won't be sorry!!! Best car buying experience I'VE EVER HAD!!! More

Pleasantly surprised. I was pleasantly surprised by every aspect of the car buying experience at Low Book. All 3 of the people that I dealt with, my salesman his manager an I was pleasantly surprised by every aspect of the car buying experience at Low Book. All 3 of the people that I dealt with, my salesman his manager and finance were friendly and professional. They took the time answer all of my questions and I never felt pressured. I will definitely use Low Book for future purchases and.recommend that others do the same. More

Great service, Great vehicle! From the Great condition of the vehicle to the Great sales and service staff. I would highly recommend Low Book Sales. Thank service, Great vehicle! From the Great condition of the vehicle to the Great sales and service staff. I would highly recommend Low Book Sales. Thank you! More

Best dealership! Best mechanics ever! So honest and are always trying to save you money when they can! Everyone is so nice, friendly, and knowledgeable!! Especially Me Best mechanics ever! So honest and are always trying to save you money when they can! Everyone is so nice, friendly, and knowledgeable!! Especially Melissa and James in the shop!! More